[NAGDU] Airbnb

[Rachel Grider]

Thank you for your note on this. I have recently had a similar experience, and I would like some more insight about our rights regarding Airbnb. It is my understanding that they are required to allow service dogs, but it is clear that many Airbnb owners are not aware of this. What work has been done on this in the past, and what is the proper protocol when we are denied access to Airbnb?

> On Dec 11, 2021, at 13:00, Michael Forzano via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Hi All,
> 
> Today as I was searching for an Airbnb, I noticed that when selecting the number of people staying as part of the search criteria, there is a dropdown labelled "pets, bringing an assistance animal". If one increments this option, the search results are restricted to Airbnbs that allow pets. I don't remember seeing this in the past though I can't be 100% sure if this is a new option or not. Either way, it is extremely disappointing to see Airbnb lumping together pets and service animals. Someone using this option might not even realize their search results have been limited. In my case, the filtered results did not even include any Airbnbs in the city I searched for, while the unfiltered results had several available options in that area. 
> 
> I know that the NFB and Airbnb have entered into a partnership. Does anyone know the status of this? I'm surprised and disappointed that we aren't taking a firm stand against this clear violation of Our rights as guide dog users.
> 
> Thanks,
> Mike
> Sent from my iPhone
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