[NAGDU] difficulty with completing form for traveling with my guide dog

[Elizabeth Campbell]

Thanks Mike that is what I thought concerning the airlines implementing
these forms.
I will pursue this with reservations and with the disabilities helpdesk I
will let you all know what I find out

On Sun, Feb 21, 2021 at 1:47 PM Mike Hingson via NAGDU <nagdu at nfbnet.org>
wrote:

> Susan,
>
> Not totally correct. Each airline must, or not, implement the forms and
> they
> each need to do that in whatever way they wish. So, if the AA form is not
> accessible, that is on American.
>
>
> Best Regards,
>
>
> Michael Hingson
>
> -----Original Message-----
> From: NAGDU On Behalf Of Susan Jones via NAGDU
> Sent: Sunday, February 21, 2021 11:39 AM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> <nagdu at nfbnet.org>
> Cc: sblanjones11 at sbcglobal.net
> Subject: Re: [NAGDU] difficulty with completing form for traveling with my
> guide dog
>
> During the town hall, I believe Raul indicated that the D O T form was
> completely accessible, and you can fill that out, save copies and take them
> with you.
> But I would *definitely* put American on the spot, since they rejected
> their
> own form, which you went to a lot of trouble to complete.
>
> Susan
>
> sblanjones11 at sbcglobal.net
>
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Elizabeth Campbell via
> NAGDU
> Sent: Sunday, February 21, 2021 2:03 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> <nagdu at nfbnet.org>
> Cc: Elizabeth Campbell <batescampbell at gmail.com>
> Subject: [NAGDU] difficulty with completing form for traveling with my
> guide
> dog
>
> Hello everyone,
> I am flying to Colorado a week from Monday on American Airlines, and I've
> tried twice to complete the form that American is now requiring in order to
> travel with my guide dog. The airline rejected the forms each time I
> submitted them although I worked with Aira agents to make sure the
> paperwork
> was completed properly.
> When I was filling out the documentation, I used the latest versions of
> JAWS, Windows 10 and Adobe DC. I completed most of the form without
> assistance, but needed to get help from Aira on filling in the rabies
> vaccination dates and with adding my signature.
> I got emails from American stating I needed to resubmit the form with the
> boxes checked, the vaccination dates and my signature. The Aira agents told
> me that there is a calendar drop down which isn't accessible with JAWS. I
> was able to read the calendar using NVDA, but I couldn't fill in the dates.
> I also needed help from Aira to add my signature.
> During our town hall, I remember someone stating that she filled out the
> form for flying on American.
> I can't figure out what I am doing incorrectly since I've gotten
> confirmation when working with Aira agents that all of the necessary
> information is complete.
> Thanks in advance for help and suggestions.
> I sent an email to the American disability desk, but havent' heard back
> yet.
>
> Best,
>
> Liz
>
>
>
> --
> Elizabeth Campbell
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-- 
Elizabeth Campbell