[NAGDU] DOT service dog forms

[Sarah Calhoun]

This is very disturbing. I think DOT missed the mark in composing these
forms to be completed by legitimate service dog handlers. The relief form
only needs to be completed if flying 8 hours or more. The DOT should have
addressed accessible issues right up front, then relaying that to the
airlines who choose to require these forms.
Thank you for sharing your friends experience in booking a flight, and the
difficulty with these forms.

Kind regards,
Sarah Calhoun

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Sherry Gomes via NAGDU
Sent: Saturday, January 9, 2021 5:06 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
<nagdu at nfbnet.org>
Cc: Sherry Gomes <sherry.gomes at outlook.com>
Subject: [NAGDU] DOT service dog forms

Hi all,

A friend has been visiting me since before Christmas. While arranging his
flight home in a couple weeks, he had to download and fill out the new
service dog form. They were generally accessible PDF forms, until we got to
the part where they require a digital signature. It was not an edit field
where he could type his name. He actually has to create a digital signature.
The form talks about downloading some app to do this or creating it with a
physical device like a smart card. This is my personal computer, but even my
work computer doesn't require a smart card. I don't particularly want to
install a program that might or might not be accessible to create the
signature, and even if it was, this seems way over the top in terms of
requiring someone to have to install or even purchase something to do this.
So, first of all, does anyone have tips on creating that digital signature,
and second of all, to me, this feels completely discriminatory. I am not
happy.


Sherry
sherry.gomes at outlook.com<mailto:sherry.gomes at outlook.com>
www.sherrygomeswrites.com<http://www.sherrygomeswrites.com>
"The day may come when the courage of men fails, when we forsake our friends
and break all bonds of fellowship, when the age of men comes crashing down.
But it is not this day! This day, we fight!
By all that you hold dear, by this good earth, I bid you, STAND! Men, of the
West!"
Aragorn, Lord of the Rings, Return of the Kin


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