[NAGDU] Fwd: Try our white-glove phone support feature

Mon Aug 8 14:00:55 UTC 2022

Liz, this is interesting. I checked out the link in your below email and also don't see a phone number to call so it's not just you. I'll be curious what others have to say about this. I did not receive a similar email that I know of but I tend to use Lyft more.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Elizabeth Campbell via NAGDU
Sent: Sunday, August 7, 2022 4:22 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Elizabeth Campbell <batescampbell at gmail.com>
Subject: [NAGDU] Fwd: Try our white-glove phone support feature

Hello all,

I received this note from Uber letting me know of a new white glove phone support feature.
I know this is not necessarily related to service animal denials, but I'm wondering if this might be a faster method of submitting and resolving our complaints when we are denied rides.
Also, if anyone knows how to access the phone support, it would be helpful to get some tips as I tried clicking on the link provided in the email from Uber, but it took me to the help and support page.

Anyway, I thought I would pass along this information.

Best,

Liz

---------- Forwarded message ---------
From: Uber <noreply at uber.com>
Date: Thu, Aug 4, 2022 at 4:00 PM
Subject: Try our white-glove phone support feature
To: <batescampbell at gmail.com>

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[image: Uber]
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[image: Alt text]

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Elizabeth Campbell
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