[NAGDU] Uber cancels again

[Michael Hingson]

They simply don't care. Uber has demonstrated that time and time again. The question is what are we as an organization going to do differently to address the problem?


Best Regards,


Michael Hingson

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Cindy Ray via NAGDU
Sent: Thursday, August 11, 2022 11:19 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Cindy Ray <cindyray at gmail.com>
Subject: Re: [NAGDU] Uber cancels again

Don’t these guys realize that you know they cancelled. You are not living in a vacuum?
Cindy Ray
cindyray at gmail.com <mailto:cindyray at gmail.com>


> On Aug 11, 2022, at 12:20 PM, Tracy Carcione via NAGDU <nagdu at nfbnet.org> wrote:
> 
> I took Igloo to the vet today to get a heartworm test so I can order 
> him more meds.  When I was done, I sent for an Uber.  When I got a 
> driver, I messaged him to say to come around to the back parking lot 
> of the animal clinic, since it's hard to find.  I also said I'm blind 
> and to call out to me.  Shortly afterwards, that driver cancelled.  I 
> really doubt it was a coincidence.
> 
> Perhaps I should have added that I have a service dog?  
> 
> Last time I tried to complain about a driver cancelling when he saw I 
> have a service dog, I got no satisfaction at all.  Clearly Uber is no 
> longer interested, even as much as they ever were.
> 
> It's becoming a trend.
> 
> Tracy
> 
> 
> 
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