[NAGDU] Uber cancels again

Fri Aug 12 13:43:24 UTC 2022

Hi Tracy,

Don’t you get the name of the person and their license number in the app?

JODY

To Boldly Go  🖖🏻 

thunderwalker321 at gmail.com 

"What's within you is stronger than what's in your way."  NO BARRIERS  Erik Weihenmayer

> On Aug 12, 2022, at 8:13 AM, Tracy Carcione via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Hi Jodi.
> Sorry, won't work.  They don't stop; they just drive by.  Or, in my case, cancel as soon as they suspect I might have a dog with me.
> Tracy
> 
> 
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Jody ianuzzi via NAGDU
> Sent: Thursday, August 11, 2022 3:28 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Cc: Jody ianuzzi
> Subject: Re: [NAGDU] Uber cancels again
> 
> It is in violation of state statute and the ADA to deny someone a ride. Perhaps it is time to call the police each and every time and have them charged with a misdemeanor
> 
> JODY
> 
> To Boldly Go  🖖🏻 
> 
> 
> thunderwalker321 at gmail.com 
> 
> "What's within you is stronger than what's in your way."  NO BARRIERS  Erik Weihenmayer
> 
>> On Aug 11, 2022, at 3:25 PM, Al Sten-Clanton via NAGDU <nagdu at nfbnet.org> wrote:
>> 
>> Yeah, this business is utterly frustrating.  Before Uber and Lyft, there were cabs and at least one bus company that screwed us this way.
>> 
>> Particular to Uber and Lyft and their ilk, though, what more particular things do you think we should do?  I've been away from law for a long time, so I don't know what remedies we might still have.
>> 
>> Best!
>> Al
>> 
>> 
>> -----Original Message-----
>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Michael Hingson via NAGDU
>> Sent: Thursday, August 11, 2022 2:35 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users' <nagdu at nfbnet.org>
>> Cc: Michael Hingson <mike at michaelhingson.com>
>> Subject: Re: [NAGDU] Uber cancels again
>> 
>> They simply don't care. Uber has demonstrated that time and time again. The question is what are we as an organization going to do differently to address the problem?
>> 
>> 
>> Best Regards,
>> 
>> 
>> Michael Hingson
>> 
>> -----Original Message-----
>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Cindy Ray via NAGDU
>> Sent: Thursday, August 11, 2022 11:19 AM
>> To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
>> Cc: Cindy Ray <cindyray at gmail.com>
>> Subject: Re: [NAGDU] Uber cancels again
>> 
>> Don’t these guys realize that you know they cancelled. You are not living in a vacuum?
>> Cindy Ray
>> cindyray at gmail.com <mailto:cindyray at gmail.com>
>> 
>> 
>>>> On Aug 11, 2022, at 12:20 PM, Tracy Carcione via NAGDU <nagdu at nfbnet.org> wrote:
>>> 
>>> I took Igloo to the vet today to get a heartworm test so I can order 
>>> him more meds.  When I was done, I sent for an Uber.  When I got a 
>>> driver, I messaged him to say to come around to the back parking lot 
>>> of the animal clinic, since it's hard to find.  I also said I'm blind 
>>> and to call out to me.  Shortly afterwards, that driver cancelled.  I 
>>> really doubt it was a coincidence.
>>> 
>>> Perhaps I should have added that I have a service dog?  
>>> 
>>> Last time I tried to complain about a driver cancelling when he saw I 
>>> have a service dog, I got no satisfaction at all.  Clearly Uber is no 
>>> longer interested, even as much as they ever were.
>>> 
>>> It's becoming a trend.
>>> 
>>> Tracy
>>> 
>>> 
>>> 
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>>> m
>> 
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>> 
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