[NAGDU] recent air travel experience

[Sherry Gomes]

Hi all,

Hi everyone,

Good friends of mine moved from Colorado to California last fall, and I flew out to visit them in Carmel this past weekend. The airline that flies directly from Denver to Monterey is United. I have a lot of memories of many years ago, trouble with United for blind handlers and service dog handlers. Well, things sure have changed. I admit to being livid over the recent requirement to fill out paperwork declaring my dog is a real service dog, well-behaved and healthy before flying. I think it's discriminatory. But I had to do it or no trip. Anyway, United has made this process extremely simple. Once you make a reservation, you can go to your trip details, and there is a special accommodations button. From there, you can choose service dog and fill out the form online, not a PDF. And if you join the United Mileage program, that service dog form stays attached to your account and you don't have to fill it out every time. When I went through the Denver airport, nobody asked me or even mentioned Shani, not at security, not at the gate. It was far easier than I expected.



Sherry
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