[NAGDU] Fw: An Update on the open letter to Amazon requesting reinstatement of Victor Reader Stream support

[Shane Popplestone]

The following is an update to the open letter I posted previously.
This is good news.
Thanks.

Shane Popplestone
vice president of the Ohio Association of blind students
member of the Grater Akron Chapter
member of Ohio Association of Guide Dog users
spopplestone.nfb at gmail.com
The National Federation of the Blind knows th
at blindness is not the
characteristic that defines you or your future. Every day we raise the
expectations of blind people, because low expectations create obstacles
between blind people and our dreams. You can live the life you want;
blindness is not what holds you back.


------ Forwarded Message ------
>From "Open Letter" <support at openletter.earth>
To shane.davidson at icloud.com
Date 2/3/2023 11:46:10 AM
Subject An Update on the open letter to Amazon requesting reinstatement 
of Victor Reader Stream support

Thanks to everyone, 678 people at the time of publication of this 
update, who signed the open letter requesting that Amazon reinstate 
support for HumanWare’s Victor Reader Stream.
The letter came about as the result of comments made by HumanWare 
representatives in episode 212 of the Mosen at large podcast that not 
only was the forthcoming third generation Stream not yet supported by 
Audible, but changes to Audible Sync prevented new authorisations of 
current models.
During the week, I received a comprehensive audio demonstration from a 
listener, which will air in Mosen at Large 213, showing that with the 
latest version of Audible Sync, authorisation of the current generation 
Stream has now been reinstated. I should emphasise that this is not a 
result of the open letter, the Audible Sync update had been published 
previously but it seems Audible had not communicated this fix to product 
management at HumanWare.
I have contacted HumanWare and they confirm that they have heard similar 
and verified the fix with internal testing.
This is good news for all current Stream owners.
While matters are less clear with the third generation Stream and it 
appears HumanWare may need still to do some work on their side, things 
are also looking positive there as well.
It is a pity that communication between Audible and HumanWare hasn’t 
been better, but it is great that those who choose to read Audible books 
on the Stream can do so now with the current device, and should be able 
to do so soon if they purchase the new model.
Full credit to Amazon for responding, but I encourage larger companies 
to take the time to communicate with those serving the blind community. 
We are a small market, but the consequences of these things are 
significant for us.
While better communications would have saved us the bother of this open 
letter altogether, it has been a positive demonstration that we care 
about this issue.


---
Update to To Amazon's Audible.com division: Please reinstate support for 
HumanWare's popular Victor Reader Stream player for the blind and low 
vision community 
<https://openletter.earth/to-amazons-audiblecom-division-please-reinstate-support-for-humanwares-popular-victor-reader-stream-player-for-the-blind-and-low-vision-community-c26fcf78>

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