[NAGDU] United Airlines service dog form

Fri Jan 6 12:39:01 UTC 2023

My husband called United, and someone there told him we can't add a service
dog until we get our international paperwork.  We are flying to Ireland. 
Does anyone know if that's right? 
Tracy

-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Melissa Allman
via NAGDU
Sent: Thursday, January 05, 2023 2:15 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: Melissa Allman
Subject: Re: [NAGDU] United Airlines service dog form

Good suggestion also, Susan. Use the Accessibility Desk. They can be very
helpful though it depends, and have something to occupy you if you have to
wait on hold. Sigh.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Susan Jones via NAGDU
Sent: Thursday, January 5, 2023 1:58 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: sblanjones11 at sbcglobal.net
Subject: Re: [NAGDU] United Airlines service dog form

You could also call United and let them help you on their dime.

Susan & Topher 
Sblanjones11 at sbcglobal.net

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NAGDU
Sent: Thursday, January 5, 2023 1:12 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: Re: [NAGDU] United Airlines service dog form

Hi Melissa. 
Yep, that's where I was, but it only opens as PDF, and is very hard to fill
out.
I went to the United site, put in my confirmation number, found my trip, and
saw that I am marked as "blind".  I didn't see any link having anything to
do with service animal forms. What am I missing?
If they're going to make this assinine requirement, the very least they
could do is make it easy to find. 
I suppose I could pay Aira to help me fill in the PDF, but I don't want to
pay for something I feel strongly is an imposition.
Tracy

-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Melissa Allman
via NAGDU
Sent: Wednesday, January 04, 2023 10:20 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: Melissa Allman; Tracy Carcione
Subject: Re: [NAGDU] United Airlines service dog form

HI Tracey. Which link did you go to? Did you try this one?
https://us-west-2.protection.sophos.com?d=united.com&u=aHR0cHM6Ly93d3cudW5pd
GVkLmNvbS91YWwvZW4vdXMvZmx5L3RyYXZlbC9zcGVjaWFsLW5lZWRzL2Rpc2FiaWxpdGllcy9hc
3Npcw==&i=NjI1ZDgxMTcwOTJkZmIxMTY4Yjg5YmVj&t=TjBtZjdGdjVmZ3NNTXdSZTZOR0U0Zkd
NdVIvNmlWNlZHc3czaGtURUJrQT0=&h=460c88350d16446a92c706d1076e1f17&s=AVNPUEhUT
0NFTkNSWVBUSVbhg2ccKTTmDzPWPipY7ki5gHWxWWA-XVK0a7HioI1KmA
tance-animals.html

United is the airline I typically fly and my experience was that once I
booked my trip and disclosed my dog and put in my special service request,
the link to the form brought up an HTML version that I could complete and
then when I hit a button it generated a PDF. I found updating my form in my
mileage plus account was actually weirder than doing it the first time. I'd
be curious to know how you resolved this. It would be great if all airlines
had the same process but no such luck.

Melissa

Melissa Allman
Senior Specialist, Advocacy and Government Relations The Seeing Eye P.O. Box
375, Morristown, NJ 07963-0375 (mail)
1 Seeing Eye Way, Morristown, NJ 07960-3378 (deliveries)
973-539-4425 ext. x1724 | mallman at seeingeye.org
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JqaG92TjlRcGRGOGxFZTFXaG52az0=&h=460c88350d16446a92c706d1076e1f17&s=AVNPUEhU
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Your support helps us create extraordinary teams. Please help The Seeing Eye
by making a donation today. 

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NAGDU
Sent: Monday, January 2, 2023 11:44 AM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: [NAGDU] United Airlines service dog form

I thought this was supposed to be easy.  NOT!  And I'm fairly tech savvy. 

I Googled "United Airlines service dog form" and got to a web page with
links to the DOT forms.  They came up in PDF, and I downloaded them. 

I opened one, which for a while showed as blank, but then gave me fields to
fill out.  I can't review the fields to check spelling or whatever, nor can
I check the check boxes for Rabies shots etc. 

Am I supposed to convert it to Word or something? 

I am using the latest version of Jaws, and Adobe BC, or whatever it's
called.  

What do I do?

Really, I should get paid for using my precious time on this nonsense.

Tracy

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