[NAGDU] One more thought on SelfID

[Al Elia]

That is on Uber. I am confident that no blind person who uses a guide dog, whether self-trained or not, is going to be found to have falsely claimed to be using a service animal as a guide, whether self-trained or program-trained. Right now there is impugnity for falsely claiming your pet as a service animal. At least there will be a credible threat from Uber that you will be permanently banned for doing so in the future. How they enforce that is up to them.

On 5 Jul 2023, at 10:41, carcione at access.net wrote:

> How will Uber investigate false claims that a dog is a service dog?
> Tracy
>
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Al Elia via NAGDU
> Sent: Wednesday, July 5, 2023 9:40 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
> Cc: Al Elia <al.elia at aol.com>
> Subject: [NAGDU] One more thought on SelfID
>
> Some members have expressed doubt that SelfID will reduce denials. I cannot say for certain that it will. I have already explained why we believe that it will reduce the frustration and friction of filing complaints. However, another reason we believe it may reduce denials is that the driver will receive a message from Uber, not the rider, about the presence of a service animal. We believe that drivers may trust Uber more than they trust riders about that. Uber will also be informing riders on the SelfID registration page that Uber will investigate and remove riders who falsely claim use of a service animal in order to bring their pets with them. We believe that may also reduce denials.
>
> As I said earlier, I will inform folks when SelfID becomes available. Please be patient though, as I do not expect it to become available until later this year due to Uber’s need to develop and test all aspects of the system, including to ensure accessibility and user-understanding.
>
> Yours,
>
> /Æ
>
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