[NAGDU] Flying, part 2

Fri Jun 23 14:46:44 UTC 2023

Hello Melissa, adding to this... Basically, if all things are not the 
newest versions, the PDF form is not read correctly. Sometimes, the edit 
fields give the impression that the name is required, other times that 
it is the phone number. So, it's difficult to tell which field to enter 
the proper information unless you memorize the order of the fields.

Furthermore, if you only have access to a mobile device, filling out the 
form is a lot more difficult.

Thanks.

Raul Gallegos / President
National Association of Guide Dog Users
346.439.7444 | RGallegos at nagdu.org
https://www.nagdu.org

On 6/23/2023 9:34 AM, Melissa Allman via NAGDU wrote:
> Al, I didn't know about this barrier when using older versions of Windows, screen readers, and Adobe. That's helpful for me to know as we have folks who are using older technology. And of course, it goes without saying that this is also frustrating. I too am hopeful that the pilot program provision will pass and I look forward to hearing more about it at the seminar.
>
> -----Original Message-----
> From: Al Elia <al.elia at aol.com>
> Sent: Thursday, June 22, 2023 12:10 PM
> To: Melissa Allman <MAllman at seeingeye.org>
> Cc: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>; Christina Moore <moorechristina107 at gmail.com>; Sarah Calhoun <sc-tico at att.net>
> Subject: Re: [NAGDU] Flying, part 2
>
> We recently learned that, despite the full technical accessibility compliance of the DOT form, it cannot be filled out on windows machines unless they are running the latest windows 10 or 11, using very recent or latest versions of JAWS or NVDA, and are using a very recent or latest version of the free Adobe reader.
>
> NAGDU is working with DOT, the airlines, service animal organizations, and others to address  this and other issues. However, the process is unfortunately long in the best circumstances. We hope that the known service animal pilot provisions of the FAA reauthorization legislation passes, as that would allow service animal users an alternative that presents fewer barriers while we go through the rulemaking process.
>
> Again, this will be a major point of discussion during our NAGDU seminar and meeting in Houston. I hope  to see you all thhere.
>
> /Æ
> w
>
> On 22 Jun 2023, at 10:36, Melissa Allman wrote:
>
>> I think Sarah makes good points here.
>>
>> -----Original Message-----
>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Sarah Calhoun via
>> NAGDU
>> Sent: Wednesday, June 21, 2023 10:35 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
>> <nagdu at nfbnet.org>; 'Christina Moore' <moorechristina107 at gmail.com>
>> Cc: Sarah Calhoun <sc-tico at att.net>; 'Al Elia' <al.elia at aol.com>
>> Subject: Re: [NAGDU] Flying, part 2
>>
>> The only attestation forms that can be used are the ones composed by the Department of Transportation. When signing the form(s), you are stating to DOT the information is truthful and correct.
>> If airlines want to require these forms, it is up to each airline to make them accessible.
>> it is not mandatory for airlines to require these forms, but there is a lot of misunderstanding surrounding this fact.
>> Along with the release of these DOT attestation forms, DOT stated airlines who require these forms must make them available at the gate.  We know this is not being followed. I recommend, each time you fly you have a completed up to date form with you, even if you have completed forms on-line or the airline has joined with Open Door Organization and use their system.
>>
>> Sarah
>> -----Original Message-----
>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Al Elia via NAGDU
>> Sent: Wednesday, June 21, 2023 8:21 PM
>> To: Christina Moore <moorechristina107 at gmail.com>
>> Cc: Al Elia <al.elia at aol.com>; NAGDU Mailing List, the National
>> Association of Guide Dog Users <nagdu at nfbnet.org>
>> Subject: Re: [NAGDU] Flying, part 2
>>
>> Everyone:
>>
>> 1. You need to check your airlines website for their particular requirements. Each airline has a different process for providing your DOT form electronically if you book more than 48 hours in advance. You should also re-check  the airline website each time you book a new reservation, as several airlines have changed their procedures. It is all very frustrating. You should be able to find information on your airlines service animal procedures by googling your airline’s name plus service animals.
>> 2. You should always use the DOT form, not the form provided by the airline with their logo/name on it. All airlines must accept the DOT form. However, airlines have been refusing to accept forms with other airlines’ branding.
>> 3. MAke sure that if you bring a copy of the form with you to the airport, you  bring one that has your signature’s date after the date you booked your fglight. Also, keep in mind that you will need to check and comply with any processes for providing the form more than 48  hours in advance of your flight if you booked mor  than 48 hours in advance.
>> Bringing the form to the airport is not an acceptable alternative to whatever processes your airline has on its website unless the airline clearly states that all you need to do is bring the form with you to the airport.
>> 4. NFB and NAGDU are working on a petition to amend the regulations about flying with a service animal to reduce the barriers blind folks encounter when flying with a guide dog. We are also working with legislators to enact a pre-check for service animals pilot program that would eliminate the requirement to deal with the DOT forms for program participants.
>>
>> We will be discussing the problems and solutions to our flyinhg with our guide dogs  at our seminar and business meetings in Houston. I hope to see you all there.
>>
>> Yours,
>>
>> /Æ
>>
>> Al Elia
>> NAGDU Board member
>>
>>
>> On 21 Jun 2023, at 9:22, Christina Moore wrote:
>>
>>> Yeah when I fly, I keep the form with me. I think they are good for a
>>> year or so but I could be off on that timing.
>>> Does anyone know if you switch airlines you have to use that
>>> airline's form? I did do the new form when I flew the different
>>> airline back last September but not sure if you can use the same form
>>> since it is pretty much the same thing just a different airline on it.
>>> Christina
>>>
>>> On Wed, Jun 21, 2023 at 8:50 AM Tina Thomas via NAGDU
>>> <nagdu at nfbnet.org>
>>> wrote:
>>>
>>>> I would keep my DOT service Dog from with me.
>>>> When I was flying United March 12 2023 from Minnesota, I was stopped
>>>> and asked if I had the DOT service animal forms printed out and on
>>>> my person.
>>>> The woman of color asked me to present them. I informed her that I
>>>> had uploaded them on the website, and I had no way to print them out.
>>>> So she went to check the system a couple of times and then she came
>>>> back and said well we did find your form, however, you must have a
>>>> printed copy in the airport. She also asked me if I had a copy of
>>>> the forms on my phone and I said yes only  Because yes I did but still.
>>>> Everyone, be vigilant and be safe when traveling to and from
>>>> convention. I’m sure this issue is going to show up one way or
>>>> another. We are still far removed from the day after civil rights.
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