[NAGDU] want to bite Chewy

[Tina Thomas]

 I have been very happy with chewy. They answer all of my questions, they help search for items that I am looking for that I cannot find on the website. Also, if I have a question about an item that is on special, I put it in my shopping cart and when I call, they can see my shopping cart and they can apply And or make the adjustments then. I do let them know that I do have a seeing-eye dog.
I hope the service gets better for you.
Tina

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: NAGDU <nagdu-bounces at nfbnet.org> on behalf of shelbi felter via NAGDU <nagdu at nfbnet.org>
Sent: Monday, December 9, 2024 5:56 PM
To: nagdu at nfbnet.org <nagdu at nfbnet.org>
Cc: shelbi felter <sfelts at hotmail.com>; nagdu at nfbnet.org <nagdu at nfbnet.org>
Subject: Re: [NAGDU] want to bite Chewy

I love chewy, I have never had issues
Shelbi Felter B.A.
College of education CSULB
Don’t let anyone dull your sparkle sparkle’s


> On Dec 9, 2024, at 4:37 PM, Janell via NAGDU <nagdu at nfbnet.org> wrote:
>
> Brenda,
>
> I am having the same issues with Chewy.  I will not buy from them again.  Amazon is much more user friendly.
>
> Janell and Dash
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Brenda via NAGDU
> Sent: Monday, December 9, 2024 12:37 PM
> To: nagdu at nfbnet.org
> Cc: Brenda <bjnite at gmail.com>; nagdu at nfbnet.org
> Subject: Re: [NAGDU] want to bite Chewy
>
> Since July I have not been able to use the Chewy app, it will not let me login. I've been round and round with Chewy and basically they said they can't fix it because I'm not doing something to tell them an IP address although I followed every instruction they gave me.
>
>
>
>
> I get my boys food there because it's the best place to get it, I just have to call in.  I now get my flea and tick from my vet and I get stuff for my cats from Amazon.
>
> Really used to like Chewy, I could still use the website but the app was so nice and since they don't seem to wanna fix it I will just use the phone and do minimal purchases with them.
>
>
>
>
>
> Brenda
> Dictated and sent from my iPhone
>
>> On Dec 9, 2024, at 11:24 AM, Al Sten-Clanton via NAGDU <nagdu at nfbnet.org> wrote:
>>
>> Greetings!
>>
>>
>> I've been getting Sheldon's food from chewy.com for a good while by phone.  I've been happy with the customer service people.  I've been much less happy with almost never being able to get one of its special savings on the products I actually needed at the times I called.
>>
>>
>> I've also been quite unhappy that I can't seem to read the codes for saving on products.  Today, I tried repeatedly to find out what the latest "gift card" has to offer.  When I got to what I think was the right part of the website, I could only see "product image" and "shop now" or something:  there was no actual text to read by character, word, or anything else.
>>
>>
>> I wouldn't whine about this now except that the last time I called to check on a product, the customer service person kept asking for a code I couldn't give her (or even know whether it existed), and she had to check with the pharmacy to find out there was no savings on it.
>>
>>
>> My questions are these.  Do others have similar trouble with chewy.com?  Does it work better with a smartphone than with a desktop?  If it can work with a desktop, what browsers can it work with?  Can you use it with a Linux machine and Firefox, or is it one of those wonderfully fantastic things that requires using Windows or the Mac?  Finally, are there things I'm missing with only these questions?
>>
>>
>> Thanks for any help with this.  If you don't see me up here for more than a month or so, it may mean I'm in jail for punching out some masters of inaccessible or near-inaccessible products or websites.
>>
>>
>> I'm a grump!
>>
>>
>> Al
>>
>>
>>
>>
>>
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