[NAGDU] issue with Uber app

[Melissa Allman]

Thanks Cindy Lou. For a long time I was using a cab company that went out of business recently or I would use Lyft, but I thought I'd try Uber this time and that's what happened. Hopefully they'll fix it.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Cindy Ray via NAGDU
Sent: Wednesday, January 3, 2024 9:32 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Cindy Ray <cindyray at gmail.com>
Subject: Re: [NAGDU] issue with Uber app

We had the same experience with Uber’s app. Others on other lists have reported it, but I don’t think we reported it to Uber. We usually use Lyft.


Cindy Lou Ray
Sent from my iPhone

> On Jan 3, 2024, at 8:09 AM, Melissa Allman via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Hi all. ON Dec. 29 I took an Uber but had not used the app in a while so I needed to accept terms and conditions. I scrolled around and found a couple of unlabeled buttons but no box that I could actually check. No matter what I did I could not check the box and the confirm button remained grayed out. I actually had to turn off Voiceover and ask a sighted person for help hitting confirm before I could request my ride. I was using IOS 17.1.2 and an iPhone SE. Has anybody experienced this recently and if so did you find a workaround? I've reported the issue to Uber. Thanks.
> 
> Melissa
> [The Seeing Eye logo]
> Melissa Allman
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