[NAGDU] RideShare and Drivers

[David Andrews]

Hi:

Please bear with me. First I will say I feel for you folks. I can't 
imagine the stress of knowing whether or not you will be passed by 
when you call Uber or Lyft. You have the law and common decency on your side.

I am not trying to excuse the behavior of the companies, they are 
clearly in the wrong ... but I wanted to mention one thing to keep in mind.

In the 1980's I managed the Radio Reading Service in Chicago.  One of 
our volunteers was in charge of training all United Airlines flight 
attendants. I believe they had 10,000 or more at the time.  As you 
will remember we were having problems with Airlines then, where blind 
people sat etc. She and I talked about it and I knew she fully 
understood our position and supported it.  However, she said one thing to me:

The hardest thing is to train all 10,000 people the same and to get 
them all to act the same!

As I said, this is not an excuse, but Uber and Lyft have even more 
drivers, all the training is on-line, and the drivers are 
contractors, not employees. So unfortunately, this may always be an 
uphill battle.

Good luck!

Dave