[NAGDU] My recent Uber trip

[Josh Kennedy]

I was told it has to be 30 inches tall, or less, so it can fit in the back
of hatchback cars. Ideally, 28 or 29 inches. The issue still remains, the
uber drivers not taking people with service animals.


On Sun, May 26, 2024 at 5:15 PM Tracy Carcione via NAGDU <nagdu at nfbnet.org>
wrote:

> I think your chances of getting even a miniature horse into any kind of
> Uber are very slim.
> Tracy
>
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Josh Kennedy via NAGDU
> Sent: Sunday, May 26, 2024 5:07 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users <
> nagdu at nfbnet.org>
> Cc: Josh Kennedy <joshknnd1982 at gmail.com>
> Subject: Re: [NAGDU] My recent Uber trip
>
> sounds like when I get my service mini horse in a year or two, it'll just
> be easier for me to get a uber pet and be done with it, if I ever have to
> use Uber--if and when I am somewhere that ubers are around. Why go through
> the hassle, because at least with uber pet you know the driver will take
> you!
>
>
>
> On Sun, May 26, 2024 at 2:31 PM Tracy Carcione via NAGDU <nagdu at nfbnet.org
> >
> wrote:
>
> > I had a recent Uber trip that wasn't the usual refusal.
> >
> > I had to pick up my husband after cataract surgery.  We are both blind
> > for practical purposes.  I called an Uber and messaged the driver that
> > we are blind, so please call out to us.  I also said that I have a
> > service dog guide dog, which is the way I've been told to say it. The
> > driver messaged back "OK".
> >
> > When the driver arrived, Igloo led me to the door and I got ready to
> > get in after making sure my husband was OK and also ready to get in.
> > The driver went around the back and opened it up and said "dog gets in
> > here".  I was very surprised.  I thought he was going to put Igloo in
> > the trunk, like in the lawsuit the NFB was part of several years ago.
> > Now I think maybe it was a hatchback or some space behind the seats,
> > but at the time I was just very startled.
> >
> > I told the driver No, the dog stays with me.  He insisted the dog get
> > in the back.  I suppose I could have climbed in the back with the dog,
> > and ridden without a seatbelt, but that seems disrespectful and wrong
> > for me.  And I didn't want Igloo loose and not under my direct
> > control, either.  We told the driver refusing to take me because of
> > the dog was against the law, but he said he didn't care and drove off.
> >
> > It was particularly upsetting because my husband had just had surgery
> > and we wanted everything to go smoothly, and it didn't.  When the
> > driver finally cancelled, I got an Uber Pet, just so we could get home
> > and my husband could rest and do the things the doctor said to do.
> >
> > I reported the whole thing to Uber, who "investigated", though of
> > course I have no idea what they actually did.
> >
> >
> >
> > So, am I right in calling it a denial?
> >
> > Tracy
> >
> >
> >
> >
> >
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