[NAGDU] New options for personal disclosure with Uber

Star Gazer pickrellrebecca at gmail.com
Mon Oct 14 18:14:16 UTC 2024


Just opt not to disclose. They can give us the option and we can think of Nancy Reagan and just say no and don’t disclose. 
Agree with everybody,, this rally needs to happen. 

> On Oct 10, 2024, at 5:43 PM, Deanna Lewis via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Wow, just wow. Very conveniently timed if you ask me! I am not amused. 
> I am so glad that I will be at the Rideshare Rally next week. This is just so ridiculous! 
> Deanna
> 
>> On Oct 10, 2024, at 3:04 PM, Leslie Hamric via NAGDU <nagdu at nfbnet.org> wrote:
>> 
>> The proof is in the pudding. I wonder if they're afraid of what's gonna happen at this rally so they decide to allegedly make some changes before the rally even happens.
>> Leslie Hamric
>> Cello and Braille Music Teacher
>> 
>>> On Oct 10, 2024, at 1:17 PM, Jenine Stanley via NAGDU <nagdu at nfbnet.org> wrote:
>>> 
>>> Coincidence? I think not.
>>> 
>>> 
>>> https://www.engadget.com/transportation/uber-will-let-riders-disclose-whether-theyre-hard-of-hearing-or-have-low-vision-130027692.html?guccounter=1
>>> 
>>> Uber will let riders disclose whether they're hard of hearing or have low vision
>>> The ride-hailing service will add the new self-identification options this fall.
>>> 
>>> mariella moon <https://www.engadget.com/about/editors/mariella-moon/>Thu, Oct 10, 2024 at 6:00 AM PDT
>>>>>> MOZCO Mateusz Szymanski via Getty Images
>>> Starting this fall, Uber will give its riders new self-identification options if they are deaf or hard-of-hearing and blind or have low vision. The company said that riders with hearing or vision issues often worry about potential misunderstandings that could cause them to miss their ride. If they choose to self-identify on the app, their driver will be notified beforehand and could work with them on their needs, such as making sure they're picked up exactly where they're located instead of having them look for their ride.
>>> 
>>> Uber is also moving the communication preferences settings to the Accessibility page so that passengers can easily change their preferred contact method. If they indicate that they only want to communicate via in-app chat, for instance, their driver wouldn't be able to call them. The company will start pilot testing another self-identification option for riders with service animals in the US and Canada over the next few weeks, as well. Uber said it will send its drivers a new service animal education video, with tips on how to transport the service animals and a reminder that it's against the company's policy to deny someone a ride because they're traveling with one.
>>> 
>>> Uber has added features to make its rides more accessible over the years, but it hasn't been smooth sailing for the company. It previously faced lawsuits <https://www.engadget.com/judge-says-uber-doesnt-need-to-provide-wheelchair-accessible-vehicles-101513774.html> for not providing wheelchair-accessible service in every US market even after teaming up <https://www.engadget.com/2018-11-20-uber-enlists-help-improve-wheelchair-accessible-rides.html> with an external company to improve its accessibility for wheelchair users. In 2021, the Department of Justice sued the ride-hailing platform for charging passengers <https://www.engadget.com/justice-department-uber-disability-lawsuit-214724043.html> "wait time" fees because they need more time to enter a car due to their disabilities. And even with its promise to foster inclusion and be more accessible, whether or not a passenger gets a ride may still depend on the driver <https://www.dcnewsnow.com/news/local-news/washington-dc/exclusive-maryland-woman-says-uber-lyft-drivers-canceled-rides-because-of-wheelchair/>.
>>> 
>>> 
>>> 
>>> 
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