[NAGDU] Having a fit

[Diane]

Hi Tracy –

I feel your pain! I truly hope it works out for you and you have a wonderful trip on Wednesday. don’t forget to let us know how it was when you get back!


Diane & Jaxi


On Oct 21, 2024, at 5:39 PM, Tracy Carcione via NAGDU <nagdu at nfbnet.org> wrote:

We do have a tracking number.  Now they have to find the physical thing it
belongs to.
I'd like to sue them for pain and suffering, but we'll be lucky to even get
our money back.  But what I really want is our document!
Tracy


-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Janell via NAGDU
Sent: Monday, October 21, 2024 8:32 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: nellie at culodge.com
Subject: Re: [NAGDU] Having a fit

Tracey,

That is awful!  Traveling is stressful enough without something like this
happening!  Do you have a tracking number from UPS?  If one of you ends up
having to stay home, would you have any repercussions towards UPS?

Fingers crossed everything works out for you and your husband, and you have
a wonderful trip!!
Janell and Dash

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NAGDU
Sent: Monday, October 21, 2024 7:03 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: carcione at access.net
Subject: [NAGDU] Having a fit

My husband and I are taking another trip to Ireland.  Our flight leaves
Wednesday afternoon.  I did all the paperwork for Igloo to come with me.  On
Friday, the USDA approved his health certificate.  UPS LOST it!!!

It was supposed to arrive today, but it didn't and they can't find it.  My
husband is a phone tiger, and he got a supervisor and impressed on her how
important these papers are to us.  

Hopefully, they're at the waypoint inKentucky and will arrive tomorrow or
Wednesday morning.  If they don't, I'm screwed.  

I can see if Krokus's dogsitter can take Igloo, and use my cane, which
doesn't make me happy.  I'm used to Igloo pointing out the restaurant, or
the outside door, or the way to our room.  The older I get, the more I
appreciate that.  And, if the dogsitter doesn't want the extra $800,
unlikely but possible, one of us will have to stay here.  

I'm very upset.

Tracy



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