[NAGDU] Reporting denials with Lyft

[Steve Cook]

Leslie,

Would you mind sharing the number? Also, if the the number is for Uber or Lyft? 

Steve Cook
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-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Leslie Hamric via NAGDU
Sent: Thursday, September 5, 2024 2:24 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Leslie Hamric <lhamric930 at comcast.net>
Subject: Re: [NAGDU] Reporting denials with Lyft

I always call the hotline and don't bother with the app.
Leslie Hamric
Cello and Braille Music Teacher

> On Sep 5, 2024, at 12:57 PM, Jenine Stanley via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Unfortunately during a recent family vacation, I experienced two incidents of denials, one with 5 separate drivers, while using Lyft. I think I’m missing something as I can’t find where in the app to report these denials. Since drivers cancelled the trips when they saw us, there is probably no record but I do want some entity to know.
> 
> Thanks.
> 
> I’m looking forward to more details about the rally.
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