<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Hi, I have been using Chewy for a long time. I don’t have any trouble at all with the app on my iPhone. If there is a promo code that is going to get me a discount, I can see it. It will say something like use promo code, and then it will tell me what it is. I am able to order using the app, or calling in. If I can help you further let me know.<br id="lineBreakAtBeginningOfSignature"><div dir="ltr"><div class="x-apple-outlook-blockquote"><p class="MsoNormal" style="margin: 0in 0in 0in 0.5in;"><span style="background-color: rgba(255, 255, 255, 0);">Becky Young, President<br>National Federation of the Blind of Iowa, Des Moines chapter <br>Phone: <span dir="ltr" style="text-decoration: underline;">515-553-9270</span><br><a href="mailto:byoung@nfbi.org">Email</a><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0in 0in 12pt;"><font color="#ffffff"><span style="caret-color: rgb(255, 255, 255); background-color: rgba(255, 255, 255, 0);"><a href="http://www.nfbi.org/"><i>Website</i></a><i> <br>Live the life you want.<o:p></o:p></i></span></font></p><p class="MsoNormal" style="margin: 0in 0in 12pt;"><span style="background-color: rgba(255, 255, 255, 0);">The National Federation of the Blind of Iowa is a community of members and friends who believe in the hopes and dreams of the nation’s blind. Every day we work together to help blind people live the lives they want.<o:p></o:p></span></p><p class="MsoNormal" style="margin: 0in;"><o:p style="background-color: rgba(255, 255, 255, 0);"> </o:p></p></div><p class="MsoNormal" style="margin: 0in;"><o:p style="background-color: rgba(255, 255, 255, 0);"> </o:p></p></div><div dir="ltr"><br><blockquote type="cite">On Dec 9, 2024, at 11:25 AM, Al Sten-Clanton via NAGDU <nagdu@nfbnet.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><span>Greetings!</span><br><span></span><br><span></span><br><span>I've been getting Sheldon's food from chewy.com for a good while by phone. I've been happy with the customer service people. I've been much less happy with almost never being able to get one of its special savings on the products I actually needed at the times I called.</span><br><span></span><br><span></span><br><span>I've also been quite unhappy that I can't seem to read the codes for saving on products. Today, I tried repeatedly to find out what the latest "gift card" has to offer. When I got to what I think was the right part of the website, I could only see "product image" and "shop now" or something: there was no actual text to read by character, word, or anything else.</span><br><span></span><br><span></span><br><span>I wouldn't whine about this now except that the last time I called to check on a product, the customer service person kept asking for a code I couldn't give her (or even know whether it existed), and she had to check with the pharmacy to find out there was no savings on it.</span><br><span></span><br><span></span><br><span>My questions are these. Do others have similar trouble with chewy.com? Does it work better with a smartphone than with a desktop? If it can work with a desktop, what browsers can it work with? Can you use it with a Linux machine and Firefox, or is it one of those wonderfully fantastic things that requires using Windows or the Mac? Finally, are there things I'm missing with only these questions?</span><br><span></span><br><span></span><br><span>Thanks for any help with this. If you don't see me up here for more than a month or so, it may mean I'm in jail for punching out some masters of inaccessible or near-inaccessible products or websites.</span><br><span></span><br><span></span><br><span>I'm a grump!</span><br><span></span><br><span></span><br><span>Al</span><br><span></span><br><span></span><br><span></span><br><span></span><br><span></span><br><span>_______________________________________________</span><br><span>NAGDU mailing list</span><br><span>NAGDU@nfbnet.org</span><br><span>http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org</span><br><span>To unsubscribe, change your list options or get your account info for NAGDU:</span><br><span>http://nfbnet.org/mailman/options/nagdu_nfbnet.org/byoung%40nfbi.org</span><br></div></blockquote></body></html>