<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><br id="lineBreakAtBeginningOfSignature"><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> Dontee Wrenn <dontee.wl8@gmail.com><br><b>Date:</b> April 13, 2024 at 12:33:35 PM EDT<br><b>To:</b> Amber Woods <woodsamber83@gmail.com><br><b>Subject:</b> <b>UZURV | The Adaptive Transportation Network Company (TNC)</b><br><br></div></blockquote><blockquote type="cite"><div dir="ltr"><meta http-equiv="content-type" content="text/html; charset=utf-8"><div dir="ltr"><div dir="ltr">Good Morning! Amber; </div><div dir="ltr"><br></div><div dir="ltr">Checkout UZURV </div><div dir="ltr">A Transportation Service for the Disability Community.</div><div dir="ltr"> </div><div dir="ltr"><br></div><h1 class="title" data-reader-unique-id="titleElement" style="font-size: 1.5558em; line-height: 1.2141em; hyphens: manual; margin-top: 0px; margin-bottom: 0.5em; max-width: 100%; caret-color: rgb(27, 27, 27); color: rgb(27, 27, 27); font-family: -apple-system-font;">Ride</h1><div data-parent="true" data-section="0" class="clear" data-reader-unique-id="1" style="max-width: 100%; clear: both; caret-color: rgb(27, 27, 27); color: rgb(27, 27, 27); font-family: -apple-system-font; font-size: 18px;"><div data-height-ratio="50" data-imgready="true" data-reader-unique-id="6" style="max-width: 100%;"><div data-reader-unique-id="7" style="max-width: 100%;"><div class="clear" data-reader-unique-id="8" style="max-width: 100%; clear: both;"><div data-reader-unique-id="9" style="max-width: 100%;"><div data-reader-unique-id="10" style="max-width: 100%;"><div data-reader-unique-id="11" style="max-width: 100%;"><div data-reader-unique-id="12" style="max-width: 100%;"><div class="clear" data-reader-unique-id="13" style="max-width: 100%; clear: both;"><div data-reader-unique-id="14" style="max-width: 100%;"><div data-reader-unique-id="15" style="max-width: 100%;"><div class="clear" data-reader-unique-id="16" style="max-width: 100%; clear: both;"><div data-reader-unique-id="17" style="max-width: 100%;"><div data-reader-unique-id="18" style="max-width: 100%;"><div data-reader-unique-id="19" style="max-width: 100%;"><div data-reader-unique-id="20" style="max-width: 100%;"><div data-reader-unique-id="24" style="max-width: 100%;"><p class="clear" data-reader-unique-id="25" style="max-width: 100%; clear: both;"></p><h1 data-reader-unique-id="26" style="font-size: 1.4em; line-height: 1.4em; max-width: 100%;"><span data-reader-unique-id="27" style="max-width: 100%;">Reliable, Quality Transportation at Your Door</span></h1><p></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-parent="true" data-section="1" class="clear" data-reader-unique-id="29" style="max-width: 100%; clear: both; caret-color: rgb(27, 27, 27); color: rgb(27, 27, 27); font-family: -apple-system-font; font-size: 18px;"><div data-height-ratio="50" data-imgready="true" data-reader-unique-id="30" style="max-width: 100%;"><div data-reader-unique-id="31" style="max-width: 100%;"><div class="clear" data-reader-unique-id="32" style="max-width: 100%; clear: both;"><div data-reader-unique-id="33" style="max-width: 100%;"><div data-reader-unique-id="34" style="max-width: 100%;"><div data-reader-unique-id="35" style="max-width: 100%;"><div data-reader-unique-id="36" style="max-width: 100%;"><div class="clear" data-reader-unique-id="37" style="max-width: 100%; clear: both;"><div data-reader-unique-id="38" style="max-width: 100%;"><div data-reader-unique-id="39" style="max-width: 100%;"><div class="clear" data-reader-unique-id="40" style="max-width: 100%; clear: both;"><div data-reader-unique-id="41" style="max-width: 100%;"><div data-reader-unique-id="42" style="max-width: 100%;"><div data-reader-unique-id="43" style="max-width: 100%;"><div data-reader-unique-id="44" style="max-width: 100%;"><div data-reader-unique-id="45" style="max-width: 100%;"><p data-reader-unique-id="46" style="max-width: 100%;">Whether it’s getting to work, going shopping, visiting family or some other errand, everyone, including older adults and people with disabilities, need and deserve reliable transportation that is safe, accessible and easy to use.</p><p data-reader-unique-id="47" style="max-width: 100%;">UZURV provides reliable on-demand and pre-scheduled transportation in clean and comfortable private vehicles with highly qualified drivers with the right training to support riders who need extra assistance.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-parent="true" data-section="2" class="clear" data-reader-unique-id="56" style="max-width: 100%; clear: both; caret-color: rgb(27, 27, 27); color: rgb(27, 27, 27); font-family: -apple-system-font; font-size: 18px;"><div data-minheight="400" data-imgready="true" data-reader-unique-id="57" style="max-width: 100%;"><div data-reader-unique-id="58" style="max-width: 100%;"><div class="clear" data-reader-unique-id="59" style="max-width: 100%; clear: both;"><div data-reader-unique-id="60" style="max-width: 100%;"><div data-reader-unique-id="61" style="max-width: 100%;"><div data-reader-unique-id="62" style="max-width: 100%;"><div data-reader-unique-id="63" style="max-width: 100%;"><div class="clear" data-reader-unique-id="64" style="max-width: 100%; clear: both;"><div data-reader-unique-id="65" style="max-width: 100%;"><div data-reader-unique-id="66" style="max-width: 100%;"><div class="clear" data-reader-unique-id="67" style="max-width: 100%; clear: both;"><div data-reader-unique-id="68" style="max-width: 100%;"><div data-reader-unique-id="69" style="max-width: 100%;"><div data-reader-unique-id="70" style="max-width: 100%;"><div data-reader-unique-id="71" style="max-width: 100%;"><div data-reader-unique-id="72" style="max-width: 100%;"><p class="clear" data-reader-unique-id="73" style="max-width: 100%; clear: both;"></p><h3 data-reader-unique-id="74" style="font-size: 1.15em; max-width: 100%;"><span data-reader-unique-id="75" style="max-width: 100%;">Transportation you can trust</span></h3><p></p></div><div data-reader-unique-id="77" style="max-width: 100%;"><ul data-reader-unique-id="78" style="max-width: 100%;"><li data-reader-unique-id="79" style="max-width: 100%;">All drivers pass detailed background checks and required substance abuse testing protocols. <a href="https://uzurv.com/zero-tolerance-policy/" data-reader-unique-id="80" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">See our Zero-tolerance policy.</a></li><li data-reader-unique-id="81" style="max-width: 100%;">Every Driver and Customer Service Representative completes role-specific training to meet the specific needs of all customers. This includes older adults, people with disabilities, people who need door-to-door assistance, people traveling with <a href="https://uzurv.com/service-animal-policy/" data-reader-unique-id="82" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">service animals</a>, and people with less obvious disabilities and service needs. <a href="https://uzurv.com/uzurv-non-discrimination/" data-reader-unique-id="83" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">See our Non-discrimination policy.</a></li><li data-reader-unique-id="84" style="max-width: 100%;">All vehicles are inspected and must meet all applicable federal, state, and local transportation laws and regulations.</li><li data-reader-unique-id="85" style="max-width: 100%;">In many locations, UZURV also provides transportation for people who require wheelchair-accessible vehicles.</li><li data-reader-unique-id="86" style="max-width: 100%;">UZURV Staff monitors every trip to ensure safety and quality of service, aided by our technology’s real-time tracking and safe driving metrics.</li><li data-reader-unique-id="87" style="max-width: 100%;">The UZURV Customer Service Center is available during all service hours. You can reach us by emailing <a href="mailto:ridersupport@uzurv.com" data-reader-unique-id="88" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">ridersupport@uzurv.com</a> or through the UZURV Ride app. For guidance specific to your location, including how to file a complaint about service, check out this page on <a href="https://uzurv.com/state-terms-conditions/" data-reader-unique-id="89" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">state-specific information</a>.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-parent="true" data-label="locations" data-name="locations" data-section="3" class="clear" data-reader-unique-id="91" style="max-width: 100%; clear: both; caret-color: rgb(27, 27, 27); color: rgb(27, 27, 27); font-family: -apple-system-font; font-size: 18px;"><div data-imgready="true" data-reader-unique-id="96" style="max-width: 100%;"><div data-reader-unique-id="97" style="max-width: 100%;"><div class="clear" data-reader-unique-id="98" style="max-width: 100%; clear: both;"><div data-reader-unique-id="99" style="max-width: 100%;"><div data-reader-unique-id="100" style="max-width: 100%;"><div data-reader-unique-id="101" style="max-width: 100%;"><div data-reader-unique-id="102" style="max-width: 100%;"><div data-reader-unique-id="111" style="max-width: 100%;"><p class="clear" data-reader-unique-id="112" style="max-width: 100%; clear: both;"></p><h2 data-reader-unique-id="113" style="font-size: 1.2777em; max-width: 100%;"><span data-reader-unique-id="114" style="max-width: 100%;">What is UZURV and Where do We Operate?</span></h2><p></p></div><div data-reader-unique-id="116" style="max-width: 100%;"><p data-reader-unique-id="117" style="max-width: 100%;">UZURV’s service is available in many communities across the country, including direct rider choice programs, partnerships with public transit agencies, paratransit providers, local communities, non-emergency medical transportation (NEMT) providers, healthcare providers, and other organizations. Each region has its own days and hours of operation, procedures for booking trips, service policies, and fares.</p><p data-reader-unique-id="118" style="max-width: 100%;">For more specific and detailed information, visit <a href="https://uzurv.com/riding-with-uzurv/" data-reader-unique-id="119" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">How Riding with UZURV Works</a>.</p><p data-reader-unique-id="120" style="max-width: 100%;">The list of UZURV-operated transportation programs is growing all the time. For more information, you can also email the UZURV <a href="mailto:riderSupport@uzurv.com" data-reader-unique-id="121" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">Rider Support Team</a>.</p></div><div class="clear" data-reader-unique-id="122" style="max-width: 100%; clear: both;"><div data-reader-unique-id="123" style="max-width: 100%;"><div data-reader-unique-id="124" style="max-width: 100%;"><div class="clear" data-reader-unique-id="125" style="max-width: 100%; clear: both;"><div data-reader-unique-id="126" style="max-width: 100%;"><div data-reader-unique-id="127" style="max-width: 100%;"><div data-reader-unique-id="128" style="max-width: 100%;"><div data-reader-unique-id="129" style="max-width: 100%;"><div data-reader-unique-id="130" style="max-width: 100%;"><p class="clear" data-reader-unique-id="131" style="max-width: 100%; clear: both;"></p><h3 data-reader-unique-id="132" style="font-size: 1.15em; max-width: 100%;"><span data-reader-unique-id="133" style="max-width: 100%;">Current UZURV Program Locations</span></h3><p></p></div><div data-reader-unique-id="135" style="max-width: 100%;"><p data-reader-unique-id="136" style="max-width: 100%;">Click on a link below for more info on UZURV service in your area.</p></div></div></div></div></div></div></div></div></div><div data-reader-unique-id="219" style="max-width: 100%;"><p data-reader-unique-id="220" style="max-width: 100%;">Important Information on Cancellations and No-Shows – See <a href="https://uzurv.com/rider-policy/" data-reader-unique-id="221" style="text-decoration: none; color: rgb(65, 110, 210); max-width: 100%;">UZURV’s Rider Policy Page</a>.</p></div></div></div></div></div></div></div></div></div><div dir="ltr"><span style="caret-color: rgb(27, 27, 27); color: rgb(27, 27, 27); font-family: -apple-system-font; font-size: 18px;">Since its founding in 2017, UZURV has provided more than a million trips to older adults and people with disabilities in a host of towns and cities throughout the country. Here is a snapshot</span><span style="caret-color: rgb(27, 27, 27); color: rgb(27, 27, 27); font-family: -apple-system-font; font-size: 18px;"> </span></div><div dir="ltr"><br></div><div dir="ltr"> </div><div dir="ltr"><br></div><div dir="ltr"><br>https://uzurv.com/</div><br id="lineBreakAtBeginningOfSignature"><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr">Dontee L. Wrenn</div></div><div dir="ltr"><br></div><div dir="ltr"><br>https://uzurv.com/</div><br id="lineBreakAtBeginningOfSignature"><div dir="ltr"><div dir="ltr">Dontee L. Wrenn</div></div></div></blockquote></body></html>