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</o:shapelayout></xml><![endif]--></head><body bgcolor="#F6F7F7" lang=EN-US link=blue vlink=purple style='word-wrap:break-word;-webkit-font-smoothing: antialiased;-moz-osx-font-smoothing: grayscale;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Freedom Scientific Blog <donotreply@wordpress.com> <br><b>Sent:</b> Tuesday, May 14, 2024 5:59 PM<br><b>To:</b> robertleslienewman@gmail.com<br><b>Subject:</b> What to Do If JAWS Can’t Read Web Pages or Email Messages<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#F6F7F7;border-collapse:collapse'><tr><td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white;border-collapse:collapse'><tr><td style='padding:9.0pt 0in .25in 0in'><p class=MsoNormal><span style='font-family:"Segoe UI",sans-serif;color:black'>We’ve been alerted to an issue that a small number of users are experiencing after installing the May update of JAWS 2024. If you have installed this update and can’t read web pages or email messages, this issue may be impacting you. The best and qu… </span><span style='font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 0in 0in'><div style='margin-bottom:.25in'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#646970'><a href="https://blog.freedomscientific.com/what-to-do-if-jaws-cant-read-web-pages-or-email-messages/"><span style='color:#646970'>Read on blog</span></a> or <a href="https://public-api.wordpress.com/bar/?stat=groovemails-events&bin=wpcom_email_click&redirect_to=https%3A%2F%2Fwordpress.com%2Fread%2Fblogs%2F134131076%2Fposts%2F2520&sr=1&signature=f89bd81ed78a8bfcda72042a4712f871&user=6de28ea408fb1964b2f9121ea2801e01&_e=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&_z=z"><span style='color:#646970'>Reader</span></a> <o:p></o:p></span></p></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width=40 style='width:30.0pt;padding:0in 12.0pt 0in 0in;min-width: max-content'><p class=MsoNormal style='margin-bottom:.25in;line-height:18.0pt'><span style='font-family:"Segoe UI",sans-serif;border:solid windowtext 1.0pt;padding:0in'><img border=0 width=40 height=40 style='width:.4166in;height:.4166in' id="Picture_x0020_1" src="cid:~WRD0000.jpg" alt="Image removed by sender. Site logo image"></span><span style='font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p></td><td style='padding:0in 0in 0in 0in'><p class=MsoNormal style='margin-bottom:.25in;line-height:18.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://blog.freedomscientific.com"><b><span style='color:#101517;text-decoration:none'>Freedom Scientific Blog</span></b></a> <o:p></o:p></span></p></td><td style='padding:0in 0in 0in 12.0pt'><p class=MsoNormal align=right style='margin-bottom:.25in;text-align:right;line-height:18.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#646970'><a href="https://blog.freedomscientific.com/what-to-do-if-jaws-cant-read-web-pages-or-email-messages/"><span style='color:#646970'>Read on blog</span></a> or <a href="https://public-api.wordpress.com/bar/?stat=groovemails-events&bin=wpcom_email_click&redirect_to=https%3A%2F%2Fwordpress.com%2Fread%2Fblogs%2F134131076%2Fposts%2F2520&sr=1&signature=f89bd81ed78a8bfcda72042a4712f871&user=6de28ea408fb1964b2f9121ea2801e01&_e=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&_z=z"><span style='color:#646970'>Reader</span></a> <o:p></o:p></span></p></td></tr></table><h1 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;-webkit-font-smoothing: default;-moz-osx-font-smoothing: auto'><span style='font-size:21.0pt;font-family:"Segoe UI",sans-serif;color:#2D3338;letter-spacing:-.1pt'><a href="https://public-api.wordpress.com/bar/?stat=groovemails-events&bin=wpcom_email_click&redirect_to=https%3A%2F%2Fblog.freedomscientific.com%2Fwhat-to-do-if-jaws-cant-read-web-pages-or-email-messages%2F&sr=0&signature=9c3ca8db36602bf3b1447cd4bf6e3d38&blog_id=134131076&user=6de28ea408fb1964b2f9121ea2801e01&_e=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&_z=z"><span style='color:#101517;text-decoration:none'>What to Do If JAWS Can’t Read Web Pages or Email Messages</span></a> <o:p></o:p></span></h1><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width=64 style='width:48.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:12.0pt;margin-right:0in;margin-bottom:24.0pt;margin-left:0in'><span style='font-family:"Segoe UI",sans-serif;border:solid windowtext 1.0pt;padding:0in'><img border=0 width=48 height=48 style='width:.5in;height:.5in' id="Picture_x0020_2" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span><span style='font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p></td><td style='padding:0in 0in 0in 0in'><p class=name style='margin:0in'><b><span style='font-family:"Segoe UI",sans-serif;color:#101517;letter-spacing:-.1pt'>Elizabeth Whitaker<o:p></o:p></span></b></p><p class=meta style='margin:0in'><span style='font-family:"Segoe UI",sans-serif;color:#646970'>May 14 <o:p></o:p></span></p></td></tr></table><div style='margin-bottom:.25in'><div style='margin-bottom:.25in'><div style='margin-bottom:.25in'><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-family:"Segoe UI",sans-serif;color:#101517'>We’ve been alerted to an issue that a small number of users are experiencing after installing the May update of JAWS 2024. If you have installed this update and can’t read web pages or email messages, this issue may be impacting you. The best and quickest resolution is to run a JAWS repair.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-family:"Segoe UI",sans-serif;color:#101517'>To run the repair, either locate the installer file on your computer, or visit the <a href="http://blog.freedomscientific.com?action=user_content_redirect&uuid=7e2c18218edd34a54d43c867c09b1e5a55d0f3a1276fdc6a77a4c1338e7cdae6&blog_id=134131076&post_id=2520&user_id=0&subs_id=521789998&signature=ca7c4944569f491b250eac2926fe7225&email_name=new-post&user_email=robertleslienewman@gmail.com&encoded_url=aHR0cHM6Ly9zb2Z0d2FyZS52Zm8uZGlnaXRhbC9KQVdTLzIwMjQvMjAyNC4yNDA1LjQ4LjQwMC9ENzkzRTFFOS0wQTc1LTQxM0QtOTM0Qi1CNEU3RjdCMkQ3QzMvSjIwMjQuMjQwNS40OC40MDAtYW55LmV4ZQ="><span style='color:#007117'>JAWS</span></a> download page to run the installer once more. Windows will detect that the JAWS installer was previously run, and prompt you to run the repair.<o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:.25in;margin-left:0in'><span style='font-family:"Segoe UI",sans-serif;color:#101517'>The problem is with the special Windows registry entry, which is shared by all applications that replace files upon restart. If this entry becomes corrupted, the newly installed update can’t run properly. We are working to detect this corruption to prevent issues like this in the future.<o:p></o:p></span></p></div></div></div></td></tr></table><p class=MsoNormal><span style='font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width="1%" style='width:1.0%;padding:0in 0in 0in 0in;border-radius: 100px'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=0 style='border-collapse:collapse;box-sizing: border-box;float:left'><tr><td style='padding:0in 0in 0in 0in;box-sizing: border-box;cursor:pointer;display:inline-block;border-radius: 4px'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=0 style='border-collapse:collapse;border-radius: 100px'><tr><td style='background:white;padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-family:"Segoe UI",sans-serif;color:black'><a 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