<div dir="ltr">I just received a response from Jay Caldwell the General Manager of Caldwell Toyota. He was very apologetic and acknowledged that the advice they received from their insurance company was not well thought out. They are changing their policy going forward and he plans to advise his collogues of the unintended consequences such policies may have. <div><br></div><div>I forwarded his full email to Donna.</div><div><br></div><div>Clarke</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Thu, Feb 5, 2026 at 10:59\u202fAM Clarke Huisman <<a href="mailto:clarkehuisman@gmail.com">clarkehuisman@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>It seems like Donna did contact people in the correct order. By posting her email in the state list serve, my assumption was that that was a larger request for assistance.</div><div><br></div>Would you like to share what you've done so far? I feel like a coordinated effort would be much more productive.<div><br></div><div>Here's what I've done, before I realized there was an issue:</div><div>I mentioned (without names) the situation to a friend of mine who is a US attorney. Immediately, she was concerned and could see no reason why they should have been treated this way. In addition to confirming that Seven on Your Side and contacting the AG's office would be good steps, she mentioned that it's possible that Caldwell violated their ADA rights and also their civil liberties. In addition, they may have violated the Fair Business Practice Act. She said she could put them in contact with someone at the ACLU office in Little Rock, if they would like. I also reached out to the GM of Caldwell (Jay Caldwell) to see if he had any thoughts on why this happened. That was two days ago and he hasn't written back. Everything I've done so far was for information only and with a respectful tone. I reached out personally, not in any way as a representative of the NFB. </div><div><br></div><div>Whether they want to continue with purchasing from Caldwell or not, I feel like Caldwell should be made aware that their business practices may be violating the law and they need to be accountable.</div><div><br></div><div>Clarke</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Feb 5, 2026 at 6:28\u202fAM Nena Chadwick <<a href="mailto:nchadwick@nfbar.org" target="_blank">nchadwick@nfbar.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">If the member decides to take it to the NFB organization, discuss it with the affiliate Pres. and then take it to the national president and then whatever is decided at that point to go forward or not. <div>As to the timing , Donna sent that out before I left for Washington seminar and we had talked briefly and then when Cindy wrote on the List serv me and Donna talked more and just wanted to make sure that if this was something she wanted to do we would take the appropriate steps, so so yes this was to make sure that things were done correctly from the organization standpoint. <br><div><div dir="ltr">Live the life you want!</div><div dir="ltr"><br><blockquote type="cite">On Feb 4, 2026, at 10:09\u202fAM, APRIL SCURLOCK via NFB-Arkansas <<a href="mailto:nfb-arkansas@nfbnet.org" target="_blank">nfb-arkansas@nfbnet.org</a>> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">\ufeff<div dir="auto">Well will you share the steps please<br clear="all"><br clear="all"><div><div dir="ltr" class="gmail_signature">April Scurlock, 2nd Vice President<br>National Federation of the Blind of Arkansas<br>Cell: 870.490.1825<br>Email: <a href="mailto:April.nfbar@gmail.com" target="_blank">April.nfbar@gmail.com</a><br>Website: <a href="http://www.NFBAR.org" target="_blank">www.NFBAR.org</a><br><br>\u201cWe Live the Life We Want\u201d</div></div></div><div><br></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 4, 2026 at 10:03\u202fAM Nena Chadwick via NFB-Arkansas <<a href="mailto:nfb-arkansas@nfbnet.org" target="_blank">nfb-arkansas@nfbnet.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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I would like to just make sure that we are all following the National Federation of the Blind\u2019s Branding. I know that discrimination is real, and we all feel like we need to jump in and help. But first, we need to make sure that the organization is being asked,
or is it just a personal matter? </div>
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If the member wants the backing of the NFB of Arkansas, specific steps must be followed. </div></div><div>
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<b style="font-family:Aptos">From: </b>NFB-Arkansas <<a href="mailto:nfb-arkansas-bounces@nfbnet.org" style="font-family:Aptos" target="_blank">nfb-arkansas-bounces@nfbnet.org</a>> on behalf of Cindy Scott-Huisman via NFB-Arkansas <<a href="mailto:nfb-arkansas@nfbnet.org" style="font-family:Aptos" target="_blank">nfb-arkansas@nfbnet.org</a>><br>
<b style="font-family:Aptos">Date: </b>Tuesday, February 3, 2026 at 3:59\u202fPM<br>
<b style="font-family:Aptos">To: </b>NFB of Arkansas Internet Mailing List <<a href="mailto:nfb-arkansas@nfbnet.org" style="font-family:Aptos" target="_blank">nfb-arkansas@nfbnet.org</a>><br>
<b style="font-family:Aptos">Cc: </b>Cindy Scott-Huisman <<a href="mailto:cindyscotthuisman@gmail.com" style="font-family:Aptos" target="_blank">cindyscotthuisman@gmail.com</a>>, Clarke Huisman <<a href="mailto:clarkehuisman@gmail.com" style="font-family:Aptos" target="_blank">clarkehuisman@gmail.com</a>><br>
<b style="font-family:Aptos">Subject: </b>Re: [NFB-Arkansas] Fwd: Discrimination issue in Arkansas<br>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">Dear Donna,</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif"> </span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">I am sorry to hear about this discrimination you and Dick experienced. I\u2019d be interested to find out what response you already received from your original emails. Also, are you planning on some kind of action on, or further publicity
of this incident?</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">You are in the driver\u2019s seat, so to speak, but I would be willing to help with what avenue you want to pursue.</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">Off the top of my head, I\u2019m thinking this could be brought to Seven On Your Side, the state newspaper, and an attorney could write a letter to the owner of the Mayflower car dealership to inform him of your civil liberties and
rights.</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">We will plan on discussing this topic during the Central Chapter meeting, and I will follow up with you with any additional comments.</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">Please know, whether your main focus at this point is to vent to your fellow members, or if you need a team to back you up in some tangible way, we are here for you.</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">Cindy Scott-Huisman</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">National Federation of the Blind of Arkansas,</span></p>
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<span style="font-size:14pt;font-family:Calibri,sans-serif">Central Chapter Board President</span></p>
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<div class="gmail_attr" style="direction:ltr">On Tue, Feb 3, 2026 at 12:46\u202fAM Donna Walker via NFB-Arkansas <<a href="mailto:nfb-arkansas@nfbnet.org" target="_blank">nfb-arkansas@nfbnet.org</a>> wrote:</div>
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<div class="gmail_quote" style="direction:ltr">Good evening, I\u2019m sharing an email I sent to NFB nAtional and our state president a couple weeks ago. While we work every day to change the lives of blind people in our state in our country serious problems with
ignorance and discrimination still exist. I realize that a lot of people are concerned with the budgetary problems facing the division of services for the blind as a result of our federal governments lack of fiscal responsibility and funding programs mandated
by congressional action. While this issue may not impact you directly it\u2019s another indication that we still have a long way to go and must deal with ignorance from some of the most unbelievable places on a daily basis. Sharing my email for your consideration
or discussion. Donna</div>
<div class="gmail_quote" style="direction:ltr">Donna Walker. Sent from my iPhone</div>
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Begin forwarded message:<br>
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<div class="gmail_quote" style="direction:ltr"><b>From:</b> Donna Walker <<a href="mailto:walkercutoff@gmail.com" target="_blank">walkercutoff@gmail.com</a>><br>
<b>Date:</b> January 19, 2026 at 4:01:40\u202fPM CST<br>
<b>To:</b> <a href="mailto:nfb@nfb.org" target="_blank">
nfb@nfb.org</a><br>
<b>Cc:</b> Nena Chadwick <<a href="mailto:nchadwick@nfbar.org" target="_blank">nchadwick@nfbar.org</a>><br>
<b>Subject:</b> <b>Discrimination issue in Arkansas</b><br>
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<div class="gmail_quote" style="direction:ltr">\ufeffGood afternoon, whenever you think that you are past the point of being amazed or surprised at the way people react to blindness something happens to show you that ignorance still abounds. A situation like that
happened to my husband and myself last week. We are both blind, but have made it a practice to own and maintain an automobile for personal use for years and years. This because Transportation is such a problem in Arkansas and often we can find a reliable driver
easier than a reliable driver who always wants to use their vehicle or has a vehicle that appears to be roadworthy enough to make the trip. My husband has been actively searching for a vehicle very similar to ours, but with less miles and a few other options
that ours does not have. He recently found exactly what we were looking for at an auto dealer in Mayflower Arkansas, Caldwell Toyota. He was negotiating a deal with one of the salesman at the dealership, Josh Pearrow. We were supposed to bring our trade-in
and a cashiers check for the difference between the two vehicles to the dealership last Wednesday to finalize the sale.<br>
On Tuesday afternoon, the salesman, Josh, called with some additional questions and requests from his sales manager, Charlie. since we were bringing our current vehicle up there to pick up the other one who would be driving? Would it be a licensed driver? As
if! He asked us to send photo copies of our state identification cards, the current registration and licensing information on the car we have now and a copy of our insurance card from State Farm showing that the current vehicle is covered by auto insurance.
Additionally, they had said before that a personal check was fine for the difference, but now wanted it to be a cashiers check. We had already exchanged photos of the two vehicles, vehicle, identification numbers and current mileage, etc. After we supplied
the additional information, everything was on go, that was Tuesday evening. We were to run by our bank in the morning to get the cashiers check and meet Josh at the dealership at about 10 o\u2019clock on Wednesday morning. That dealership is about 70 miles from
our home. on Wednesday morning we were over halfway there, west of Little Rock when Josh called. The sales manager Charlie was blocking the sale as it currently stands or stood. He said that Charlie said he lost sleep overnight worrying about this deal. He\u2019d
never heard of blind people buying a car before, and he was convinced that it was not legal for us to own one. Poor Josh was obviously distressed and embarrassed, and I felt bad for him, but we were getting seriously angry because Charlie said that they would
sell us the car if we put somebody else\u2019s name, a licensed driver on the title along with us. They would not sell us the vehicle otherwise. They They did not want to be liable if something happened or an accident, etc. I tried to reason with Josh, we were
never able to speak with Charlie. I explained that anyone can own a car, it was illegal for us to drive a car or to operate the car in Arkansas without auto insurance and current license and tags. I explained that we would absolutely not consent to having
somebody else\u2019s name on the title of our new car as he clearly could see we\u2019d never titled a car before in anyone\u2019s name but ours. He said we could take it off later if we wanted to which I told him was absolutely insulting. We were grown-ups and we did not
need a cosigner or a keeper. We pulled over and waited for a few minutes for Josh to try and reason with Charlie, but Charlie would not change the requirement for a sided, licensed driver to be on our car title, our property. i\u2019m sure you will understand that
that was the end of that purchase, we turned around and returned home and returned the funds from the cashiers check to our bank account. We did receive a phone call from the salesman, Josh, who was visibly upset about the entire situation. We assured him
that we did not blame him as it was not his decision to terminate the sale or place. Ridiculous restrictions upon it. It was obvious that he was embarrassed, besides which he just lost his sales commission. We have never dealt with a situation like this before\u2026
Dick and Donna Walker: 501-467-4042. Sent from my iPhone</div>
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</blockquote>
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</blockquote></div></div>
<span>_______________________________________________</span><br><span>NFB-Arkansas mailing list</span><br><span><a href="mailto:NFB-Arkansas@nfbnet.org" target="_blank">NFB-Arkansas@nfbnet.org</a></span><br><span><a href="http://nfbnet.org/mailman/listinfo/nfb-arkansas_nfbnet.org" target="_blank">http://nfbnet.org/mailman/listinfo/nfb-arkansas_nfbnet.org</a></span><br><span>To unsubscribe, change your list options or get your account info for NFB-Arkansas:</span><br><span><a href="http://nfbnet.org/mailman/options/nfb-arkansas_nfbnet.org/nchadwick%40nfbar.org" target="_blank">http://nfbnet.org/mailman/options/nfb-arkansas_nfbnet.org/nchadwick%40nfbar.org</a></span><br></div></blockquote></div></div></div></blockquote></div><div><br clear="all"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr">Clarke Huisman<br></div></div>
</blockquote></div><div><br clear="all"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr">Clarke Huisman<br></div></div>