[NFB-Conventions] FW: [EXTERNAL] Private and Accessible Check-In Now Available at Social Security Offices

[Donna Ring]

Following up after the Social Security presentation at our convention.

Donna Ring

From: Social Security Administration, Office of Communications <OEA.Net.Post at ssa.gov<mailto:OEA.Net.Post at ssa.gov>>
Sent: Monday, July 8, 2024 10:34 AM
Subject: [EXTERNAL] Private and Accessible Check-In Now Available at Social Security Offices


[SSA Branded Banner. Social Security Administration, USA]<www.ssa.gov>

Dear Colleague,

We are excited to share that most of our local offices<https://www.ssa.gov/locator/> now have new American with Disabilities Act (ADA) compliant kiosks! These new kiosks are designed to enhance accessibility and ease of use for all visitors, particularly those who are blind or have low vision. They have several features and benefits to ensure a seamless check-in process, including:

  *   Standardized cabinetry (meeting specific height and width requirements).
  *   Audio headphone jack sockets.
  *   Integrated braille instructions for how to use the kiosk.
  *   Accessible Keypads.
  *   Built-In thermal printers and ticket dispensers.
  *   Touchscreen monitors with integrated privacy filters.
  *   Enhanced 508-compatible check-in software.

Additionally, each kiosk includes instructions in braille outlining the process to report any accessibility problems, ensuring that our services remain responsive to the needs of all people.

Thank you for your continued support as we work to better serve the community. Please share this important information with your members, colleagues, affiliates, and other interested parties.

Sincerely,
Dawn Bystry
Associate Commissioner
Office of Strategic and Digital Communications
OEA.Net.Post at ssa.gov<mailto:OEA.Net.Post at ssa.gov>

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