[NFB-DB] performance of computer - hearing-aid pairing

[maurice mines]

good morning all I assume that this varies by several things, one type 
of hearing aid. To what platform of computer is it is it a Mac, or is it 
a PC. And then if it is a PC what company built the machine. In other 
words what I'm trying to say here is there are many verbals with this 
particular problem, or issue.


Let me give you a real life for instance here, I have a MacBook Pro that 
I am using to write this message to further complicated ENB technical 
I'm also running a virtual Windows 10 Pro in a virtual machine. That's 
just a fancy way to save my Windows installation is in software, it's 
not physically set up in boot camp such as would occur on an Intel-based 
Mac. My Mac is still Intel-based because it was purchased before the M1 
chip became available. But I've chosen to make my Windows virtual just 
because I wanted to reduce the many issues that could arise from trying 
to backup my copy of Windows. All that being said. I just got new 
hearing aids, the good news is that it least in the Mac hardware and Mac 
OS 11 Big Sur the process of pairing my Phonak hearing aids has gone 
smoothly for the most part. Meeting that I went in to the Bluetooth 
setup area and was able to pair them after a couple tries. The tricky 
part is that most hearing aids have some alternative processes for 
pairing because I think the manufacturers don't want to confuse these 
processes with I would normally pair something say such as a Bluetooth 
speaker or something like that.


If this were a PC, meaning a Windows-based system I'm sure that the 
process appearing would be somewhat different. Meaning you have to go 
into system settings go to Bluetooth and then figure out if it a 
keyboard, or other proof real that Windows can find out about easily, or 
is it everything else. Everything else seems to be a catchall. Then it 
also depends on what Bluetooth stack or Bluetooth software the 
manufacturer of that PC is using. Are they using the Intel set or some 
other software that had been written in-house and may have a varying 
degree of accessibility for a deaf blind person. Especially if there 
using one of the Windows-based screen readers, either Jaws or Nvda. The 
two screen readers have very different methods of passing on the 
information. Not to mention Jaws also contains many alternative 
keystrokes. That may, or may not be workable when working with whatever 
Bluetooth stack meeting software is on the machine. But hopefully all of 
it is based on what Microsoft normally goes with.


Final thoughts because of all of these different factors because of the 
nature of this please if you're comfortable with this telling us what 
age you have, what computer platform you are using, if Windows, or Mac 
OS what version of the operating system you are currently running. And 
if you know if the Bluetooth stack is the standard Microsoft the do 
stuck, or something that has been written in-house.


To wrap this post up, please be aware that my comments above don't 
reflect the view of the deaf blind division board, or the national 
Federation of the blind. In other words this is simply me trying to help 
out. And so my comments are of a nature that certainly wouldn't need 
something that borders on a formal approval process. Please use my 
suggestions and comments at your own risk. I assume no liability for 
them because the advice is offered free of charge so this anything that 
I say is certainly open to every interpretation out there. So try it and 
if it works great if it doesn't try something else. Unfortunately a lot 
of this is trial, an error.


Note number two please be aware that the above text has been dictated to 
the computer, so some of it may not come out quite the way it was 
originally intended. If there's something you did not understand based 
on what I've written above, please ask me what my original intent was? I 
look forward to helping anyone who asked me about this to clear up any 
unintended misunderstandings based on what I've written above.


Be well, and stay safe.

On 1/25/2021 8:30 AM, Michelle (Wahlmeier) Pearson via NFB-DB wrote:
> Have you tried to turn off the pairing with your phone and then try to pair with your laptop?
>
> -----Original Message-----
> From: NFB-DB <nfb-db-bounces at nfbnet.org> On Behalf Of Dale HELTZER via NFB-DB
> Sent: Friday, January 22, 2021 11:55 AM
> To: nfb-db at nfbnet.org
> Cc: Dale HELTZER <deheltzer at msn.com>
> Subject: [NFB-DB] performance of computer - hearing-aid pairing
>
> [External Email]
>
> I'm trying out a new pair of hearing-aids that can Bluetooth pair directly with other devices. They work fine with my Android phone, but the performance with my Dell Inspiron laptop is way unacceptable.
> A pairing should work or not work, no?
> Does anyone here have a helpful tip?
>
> Thanks
>
>
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-- 
Maurice Mines, Board Member National Federation of the Blind Deafblind 
Division Email: board4 at nfbdeaf-blind.org Website: www.nfbdeaf-blind.org 
Live the life you want. The National Federation of the Blind Deafblind 
Division, a proud division of the National Federation of the Blind, is a 
community of members and friends who believe in the hopes and dreams of 
the nation's blind. Every day we work together to help blind people live 
the lives they want.
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