[NFB-DB] Adding Hearing Enhancement to NFB App
pmdonahue2 at gmail.com
pmdonahue2 at gmail.com
Sat Jul 15 21:00:36 UTC 2023
Good afternoon everyone,
With so many individuals needing hearing enhancement during NFB events one is driven to ask why this feature isn't built directly into the NFB App. This would reduce the need for assistive listening devices and there would be no need to spend money to secure the device since it is already in the NFB App and could be an example for others to follow.
Whenever I have requested assistive listening for an event either the venue does not offer it, or in order to procure the assistive listening device one must either pay a security deposit as is done during NFB events or the venue will want to hold the customer's driver's license opening such customers up to possible identity theft. To me neither situation is exceptable. Many of these same venues also have apps. The AT&T, and Tobin Center for the performing arts in San Antonio have their own apps. For sure I know that the Tobin Center will want to hold one's driver's license to secure the assistive listening device. Adding an assistive listening component to their app would allow paying customers to take advantage of this service without the need for the venue to worry about their hearing enhancement devices walking out the door and would protect the personal information of all attendees including those needing hearing enhancement. A resolution dealing with this issue would be great to bring to next year's national convention. But first let the NFB add a hearing enhancement component to its app as an example for others to follow. All the best.
Peter Donahue
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