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Yes I suspected that's what would be happening. What's going on is that the Bluetooth connection is going to sleep to save battery in the hearing aid. You may be able to have the audiologist adjust it but it's possible that that is the default behavior and
it's the only option. If that's the case there are workarounds but it would be worth checking with the audiologist and explaining about the Bluetooth connection hibernating too quickly to see if they can fix it at their end. <br id="lineBreakAtBeginningOfSignature">
<div dir="ltr">Jonathan</div>
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<blockquote type="cite">On Mar 1, 2026, at 6:37\u202fPM, Colleen McFadden via NFB-DB <nfb-db@nfbnet.org> wrote:<br>
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<div dir="ltr">Hello, It seems to be working better today but I would say it happens just before voiceover speaks. I have noticed today that when I press the up or down button or the on/off button, I get that clicking sound in my right hearing aid. I am wondering
if there is a connection problem because when I went in the last time, there was a problem with pairing my hearing aids and the woman noticed there was a loose wire in my right hearing aid. Now that I said this, I will get that loud clicking sound in my left
ear. LOL </div>
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<div dir="ltr" class="gmail_attr">On Sun, Mar 1, 2026 at 2:00\u202fPM Mosen, Jonathan via NFB-DB <<a href="mailto:nfb-db@nfbnet.org">nfb-db@nfbnet.org</a>> wrote:<br>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt">Hi Colleen, does this happen in the middle of VoiceOver speaking, or does it happen when you haven\u2019t touched the phone for a while and VoiceOver is just starting to talk?
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<p class="MsoNormal">Jonathan Mosen<br>
Executive Director for Accessibility Excellence<br>
National Federation of the Blind <br>
410-659-9314 ex 2233 <br>
<a href="mailto:jmosen@nfb.org" target="_blank"><span style="color:rgb(70,120,134)">jmosen@nfb.org</span></a><u></u><u></u></p>
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Reminder: Attend <a href="https://nfb.org/convention" target="_blank"><span style="color:rgb(70,120,134)">National Convention</span></a>, July 3-8, 2026, in Austin, Texas.<br>
\u201cIt\u2019s the time of year where blind people are the majority.\u201d<u></u><u></u></p>
<p class="MsoNormal"><a href="https://nfb.org/" target="_blank"><span style="font-size:14pt;color:windowtext;text-decoration:none"></p>
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<p class="MsoNormal"><span style="font-size:14pt"> </span><span lang="EN-US" style="font-size:11pt"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif"> NFB-DB <<a href="mailto:nfb-db-bounces@nfbnet.org" target="_blank">nfb-db-bounces@nfbnet.org</a>>
<b>On Behalf Of </b>Colleen McFadden via NFB-DB<br>
<b>Sent:</b> Saturday, February 28, 2026 9:48 PM<br>
<b>To:</b> <a href="mailto:nfb-db@nfbnet.org" target="_blank">nfb-db@nfbnet.org</a><br>
<b>Cc:</b> Colleen McFadden <<a href="mailto:cllnmcfddn@gmail.com" target="_blank">cllnmcfddn@gmail.com</a>><br>
<b>Subject:</b> [NFB-DB] New hearing aids<u></u><u></u></span></p>
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<p class="MsoNormal">Hello,<u></u><u></u></p>
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<span style="font-family:Arial,sans-serif">I recently bought hearing aids (</span><span style="font-size:11pt;line-height:115%;font-family:Calibri,sans-serif">Resound Vivia 9 60S-R)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">That are paired under hearing aid devices and are connected to my IPhone. The problem with my hearing aids is that when I am using my IPhone I hear a clicking sound in my left ear only and sometimes
in my right ear only or both. It doesn\u2019t matter what I\u2019m doing but it is inconsistent and very irritating especially when I can\u2019t hear voiceover. It happens when I push a button, move around the screen or just tap on an ap; it is sporadic. The audiologist
believes that the problem is not with the hearing aids but with voiceover. Has anyone had this happen and is there anything I can do to resolve this problem in my settings? I'd appreciate any help you can give me. Thank you. </span><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"> </span><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Colleen McFadden </span><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u><u></u></span></p>
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