[Nfb-krafters-korner] lionBrand yarn's response to complaint
Cathy
flowersandherbs at gmail.com
Fri Jan 18 15:19:09 UTC 2013
Hi all,
Great news! LionBrand has just written to notify me that my substitute yarn
for the damaged yarn skeins will be arriving at my door in 3 to 5 business
days.
I thank those of you who encouraged me to write and complain. I normally,
say nothing and take my lumps.
It is good to know now that both LionBrand and Caron yarn are responsive to
customer concerns. As some of you may remember I was missing yarn to
complete my latch hook kit project, and Caron yarn sent me more yarn.
So, now I've got yarn for hmm, not sure if it will be a shawl or hooded
scarf.
Cathy
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