[Nfb-krafters-korner] OT Microsoft 10

[Liz]

Hello tErry K, 

This is horrible!
I’m sorry this is happening. 

It sounds like it was really challenging. 

Hope you come back online soon, 
LIz

> On Aug 19, 2016, at 1:58 PM, Terry Knox via Nfb-krafters-korner <nfb-krafters-korner at nfbnet.org> wrote:
> 
> Well it is very sad what I am about to share with everyone, but have to do
> it. On Monday afternoon, for no reason, during a download from MS to update,
> my entire Window 10 system crashed. I am getting my emails and certain items
> but I no longer have an operation system, no Windows at all. Ms
> Accessibility has worked with me everyday since Monday and the supervisor
> has come to the decision, my entire desktop must be wiped out and a complete
> new operating system reinstalled, they are not sure if that is going to
> work. It is there problem as it is a complete MS failure. I do not know when
> they will be taking down my computer, possibly today, My email and
> everything must be reinstalled once it is gone, so I do not know how long I
> will be off line for. This will also wipe out my addresses and every
> program. I have my documents backed up on a thumb drive but will loose
> everything else. There is no reason this happened but what I am hearing it
> is something that was attached to an upgrade on the windows updates. Yes, I
> had my anti virus on and because it came from MS it got thru that too. Just
> a be awatre, check your virus protection, this is a mess.
> 
> Terry K
> 
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