[Nfb-krafters-korner] OT But of Interest.FW: [nfb-talk] FW: How do I know if an email is from PayPal? (KMM297831772V76707L0KM) :ppNA

Fri Jun 8 18:09:27 UTC 2018

Thought it would be interesting since most of us use paypal, now.
This lady got an e-mail, from what looked like pay pal, about changing her router.

Terry P.

-----Original Message-----
From: Henry Osborne via Nfb-krafters-korner [mailto:nfb-krafters-korner at nfbnet.org] 
Sent: Friday, June 8, 2018 1:58 PM
To: List for blind crafters and artists <nfb-krafters-korner at nfbnet.org>
Cc: Henry Osborne <hosbornejr at gmail.com>
Subject: Re: [Nfb-krafters-korner] OT But of Interest.FW: [nfb-talk] FW: How do I know if an email is from PayPal? (KMM297831772V76707L0KM) :ppNA

Hi Terry P, thank you for this important and timely piece of information. 
You can't be too careful now a days with your personal information when it comes to scammers and hackers.
I am going to file this one.
Thank you once again.

-----Original Message-----
From: Powers, Terry (NIH/NCI) [E] via Nfb-krafters-korner
Sent: Friday, June 08, 2018 1:27 PM
To: List for blind crafters and artists (nfb-krafters-korner at nfbnet.org)
Cc: Powers, Terry (NIH/NCI) [E]
Subject: [Nfb-krafters-korner] OT But of Interest.FW: [nfb-talk] FW: How do I know if an email is from PayPal? (KMM297831772V76707L0KM) :ppNA

-----Original Message-----
From: Judy Jones via nfb-talk [mailto:nfb-talk at nfbnet.org]
Sent: Friday, June 8, 2018 12:58 PM
To: 'NFB Talk Mailing List' <nfb-talk at nfbnet.org>
Cc: Judy Jones <sonshines59 at gmail.com>
Subject: [nfb-talk] FW: How do I know if an email is from PayPal? 
(KMM297831772V76707L0KM) :ppNA

Here is what I just received, resulting from my call to Paypal.

Judy

From: ivr at paypal.com [mailto:ivr at paypal.com]
Sent: Friday, June 8, 2018 9:52 AM
To: sonshines59 at gmail.com
Subject: How do I know if an email is from PayPal? (KMM297831772V76707L0KM) :ppNA

Hello Judy Jones,

Thanks for taking the time to call us. We understand you may have had a 
question about an email you received, which you may think is a spoof or 
phishing email. We understand receiving a fake email can be a cause for 
concern and we urge you to always contact us if you have any questions about 
your PayPal account.

Below are some helpful tips and steps to keep in mind if you think you 
received a fake email.

I think I received a fake email
If you think you've received a suspicious email or have been directed to a 
fake website, forward it to spoof at paypal.com and we'll investigate it for 
you. Do not change the subject line and do not forward the message as an 
attachment. After you've forwarded the fake email, delete it from your 
inbox. We'll send you an email response to let you know if the email is 
indeed a fake. In the meantime, don't click on any links or download any 
attachments within the suspicious email.

If an e-mail looks suspicious, don't risk your personal information by 
responding to it.

If you've already responded to the sender:
If you've provided your PayPal log in details, change your PayPal password 
and security questions.

If you've provided details of your bank or card account, contact your bank 
or card company and inform them about it.

How do I report unauthorized activity on my PayPal account?
If you don't recognize a transaction or see unauthorized activity on your 
PayPal account, please report it to us immediately.

Here's how to report unauthorized activity:

1. Log in to your PayPal account.

2. Select the Resolution Center link at the bottom of the Summary page.

3. Click Dispute a transaction.

4. Select I want to report a transaction that I didn't authorize, and
then click Continue.

5. Click Get PayPal Transaction ID.

6. Click the Transaction ID next to the transaction you want to report,
and then click Continue.

7. Complete the form and click Continue.

8. Review the information and click Submit.

If you can't log in to your PayPal account, call us at 1 888 221 1161.

How do I report sales, transactions, or websites that violate PayPal policy?

If you encounter a website that you feel may violate our Acceptable Use 
Policy, please send us an email at aup at paypal.com.
<mailto:aup at paypal.com.Please>  Please be as specific as possible in the 
message you enter, and include a description of the prohibited.

Sincerely,

PayPal

Please do not reply to this e-mail. Mail sent to this address cannot be 
answered.

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