[NFB-NM] NFB Pre-Authorized Contribution Program

[Tonia Trapp]

From: NFBNet-Members-List [mailto:nfbnet-members-list-bounces at nfbnet.org] On Behalf Of Burke, Bridgid via NFBNet-Members-List
Sent: Thursday, November 16, 2017 9:57 AM
To: nfbnet-members-list at nfbnet.org
Subject: [Nfbnet-members-list] NFB Pre-Authorized Contribution Program

 

To Participants in the National Federation of the Blind Pre-Authorized Contribution program,

 

On behalf of the organization I want to thank you for your continued support of the National Federation of the Blind and the important work we do to help blind people live the lives they want. If you are a PAC donor and your contribution is processed on the 10th of the month, you may have noticed some unusual activity in your bank account or on your credit card related to your November PAC donation. I want to apologize to everyone who may have a double transaction for PAC in the last week. In September the national office implemented a new financial system that allows us to reduce our processing time and increase our reporting capability; this new system allows us to streamline our PAC processing. We have successfully been using the new financial system for 2.5 months and during that time worked to prepare the PAC program to transition from the old system to the new system. Because we successfully tested the system, we thought the new PAC processing system was ready to launch. The new PAC progressing program successfully ran on the 9th; however, the old system was still working and ran transactions on the 10th of November. We processed refunds as soon as we discovered the error. If you see two ACH or credit card transactions from the National Federation of the Blind between the 9th and the 10th, you should also see a refund from the National Federation of the Blind between the 11th and 14th. 

 

Again, we apologize for this error. We have disabled the old PAC system and are now running exclusively on the new system. Please contact President Riccobono, Nick Lambright, or me at the national office if you have any questions or concerns.

 

Thank you for your patience and your continued support of the National Federation of the Blind.

 

Bridgid M Burke

Director of Program Support

National Federation of the Blind

200 East Wells Street

Baltimore, MD 21230

P 410.659.9314 ext. 2271

F 410.685.5653

 

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