[NFB-NM] FW: Upcoming UBER Town Hall Session

Tue Jul 18 22:31:57 UTC 2023

This is for anyone who is impacted by Uber drivers denying Guide dog
handlers.

Tara

<https://u32452178.ct.sendgrid.net/ls/click?upn=mTCu8dGvOkl-2BXqaCK8sZ2XZsIV
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Upcoming UBER Town Hall Session 

July 27, 2023, at 3:00 p.m. Eastern via Zoom. 

Attend an upcoming event that UBER has organized to share your experiences
and ask questions. As mentioned in the 2023 Presidential Report
<https://u32452178.ct.sendgrid.net/ls/click?upn=mTCu8dGvOkl-2BXqaCK8sZ2XZsIV
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DBzSwfiSeD7mlGs2QSMLbwXewCeqTQuI-3D> , a persistent problem we face is the
denial by rideshare drivers who refuse to transport us because of our guide
dogs and, sometimes, even just because we are blind people. The National
Federation of the Blind has redoubled our efforts to make progress, but
there is still much work to do. Join this town hall listening session with
UBER on July 27, 2023, at 3:00 p.m. Eastern.  

During the 2023 National Convention, UBER representative, Liza Winship,
spoke to the convention about the company's commitment. Review Liza's
<https://u32452178.ct.sendgrid.net/ls/click?upn=mTCu8dGvOkl-2BXqaCK8sZ2XZsIV
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FZfv-2B89FnKx2P9bmOLDKrlcDyAQYrJJ7l6MXzM-3D>  remarks.

"We have persuaded the courts to acknowledge that rideshare services are
subject to the Americans with Disabilities Act, and we demand that these
innovative transportation providers put the right policies and practices in
place to make the legal ruling a reality. We are tired of waiting for equal
treatment, and we are prepared to do everything necessary to stop the
harmful discrimination that blind people are experiencing daily from
drivers." Mark Riccobono, President of the National Federation of the Blind

"Blind people should not have to experience worry over whether they will be
late for work, late to pick up their children from daycare, miss an
important medical appointment, or be left stranded in a potentially unsafe
environment caused by a denial." Raul Gallegos, President of the National
Association of Guide Dog Users

Below includes a recent message from UBER and how to access the listening
session/town hall.

Message from UBER

Dear National Federation of the Blind members,

Thank you for welcoming me as a representative of Uber to the eighty-third
convening of this distinguished community. I was honored to demonstrate the
company's commitments to working together on solutions to barriers impacting
blind and low vision users of rideshare.

We look forward to executing on our commitments to service animal handlers
and also to learning more from you all about how our platform can best
support your access to transportation. There are two ways we can stay in
touch:

1. To submit feedback regarding our commitments to service animal handlers,
please write to our team at serviceanimals-group at uber.com
<https://u32452178.ct.sendgrid.net/ls/click?upn=mTCu8dGvOkl-2BXqaCK8sZ2XZsIV
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-2FbZ9z3eheXEr05Xxg6IZw2G4N8gs-3D>  (please do not submit trip denials
through this email, but do use it for feedback or ideas);

2. Join an NFB-exclusive town hall session on July 27 at 3:00 p.m. Eastern
to learn more and ask questions. Briana Gilmore, Head of Accessibility
Policy, and Chris Yoon, Product Manager, from Uber will host this hour-long
info and feedback session. The Zoom info is included after the signature in
this note.

We look forward to building this relationship and investing in solutions for
service animal handlers and the blind and low-vision community.

Sincerely,

Liza Winship

NFB Service Animal Town Hall Zoom Information
Time: Jul 27, 2023, 03:00 PM Eastern Time (US and Canada)
Join Zoom Meeting
https://uber.zoom.us/j/99960753787?pwd=akwxTzBlQnNiak5FVmw2OHVQVytvdz09
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Meeting ID: 999 6075 3787
Password: 743850
Dial by your location
        +1 301 715 8592 US (Washington DC)
        +1 646 876 9923 US (New York)
        +1 564 217 2000 US
Meeting ID: 999 6075 3787
Password: 743850
Find your local number: https://uber.zoom.us/u/adHcYrSQUI
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National Federation of the Blind | 200 E Wells Street | Baltimore, MD 21230
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