<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">The Nfb apologizes for the inconvenience to everyone. Ken, could you please forward this to Jim Law. – – Sylvia.<br id="lineBreakAtBeginningOfSignature"><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> "Pare, John via State-Affiliate-Leadership-List" <state-affiliate-leadership-list@nfbnet.org><br><b>Date:</b> July 18, 2024 at 11:41:49 AM EDT<br><b>To:</b> "Affiliate Presidents (state-affiliate-leadership-list@nfbnet.org)" <state-affiliate-leadership-list@nfbnet.org><br><b>Cc:</b> "Pare, John" <JPare@nfb.org><br><b>Subject:</b> <b>[State-Affiliate-Leadership-List] Update Regarding NFB-NEWSLINE Outage</b><br><b>Reply-To:</b> State Affiliate Leadership List <state-affiliate-leadership-list@nfbnet.org><br><br></div></blockquote><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal"><span style="font-size:12.0pt">Colleagues:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Information about our NFB-NEWSLINE outage went out on all of our social media channels this morning. The content below will be emailed to all National Federation of the Blind members and NFB-NEWSLINE subscribers
this afternoon. I apologize I did not get this information out sooner and for any problems this outage has caused you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<h1><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;font-weight:normal">NFB-NEWSLINE Outage July 2024<o:p></o:p></span></h1>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">This is an important update regarding NFB-NEWSLINE. Late last week<a name="_Hlk172182196">,
</a><a name="_Hlk172182377"><span style="mso-bookmark:_Hlk172182196">the NFB-NEWSLINE service experienced a disruption on one of our servers responsible for managing online services and receiving publication files from publishers</span></a><span style="mso-bookmark:_Hlk172182196">.</span>
This resulted in an outage affecting the iOS app, NFB-NEWSLINE Mobile, Web News on Demand, the Amazon Alexa skill, downloads to portable players such as the Victor Reader, and delivery of emails to subscribers.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_Hlk172182420"><span style="font-size:12.0pt">While most of the service is restored, we are actively working to restore service as soon as possible to the Amazon Alexa skill</span></a><span style="font-size:12.0pt">.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Additionally, there are a number of newspapers that still need to be brought up to date on the system. To update these publications, it will be necessary for us to work closely with the individual publishers
of the content. We anticipate that we will have all these publications updated over the next week.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_Hlk172182564"><span style="font-size:12.0pt">If you are having any problems with accessing NFB-NEWSLINE, please call our customer service line at 866-504-7300 or send email to
</span></a><a href="mailto:nfbnewsline@nfb.org"><span style="mso-bookmark:_Hlk172182564"><span style="font-size:12.0pt">nfbnewsline@nfb.org</span></span><span style="mso-bookmark:_Hlk172182564"></span></a><span style="mso-bookmark:_Hlk172182564"></span><span style="font-size:12.0pt">.
You can obtain the most up-to-date status of our system recovery by calling 410-609-7081.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">We apologize for any inconvenience this disruption has caused. Thank you for your patience.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">John G. Paré Jr. <o:p></o:p></p>
<p class="MsoNormal">Executive Director for Advocacy and Policy<o:p></o:p></p>
<p class="MsoNormal">200 East Wells Street, Baltimore, MD 21230<o:p></o:p></p>
<p class="MsoNormal">(410) 659-9314, extension 2218 | <a href="mailto:Jpare@nfb.org">
<span style="color:#0563C1">Jpare@nfb.org</span></a> <o:p></o:p></p>
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<p class="MsoNormal"><a href="https://nfb.org/"><span style="color:#0563C1;text-decoration:none"><img border="0" width="262" height="95" style="width:2.7291in;height:.9895in" id="_x0000_i1028" src="https://nfb.org/images/nfb/images/email/2/nfblogo.png" alt="National Federation of the Blind" data-unique-identifier=""></span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"> <a href="http://www.facebook.com/nationalfederationoftheblind">
<span style="color:#0563C1;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://nfb.org/images/nfb/images/email/2/facebook.png" alt="Facebook" data-unique-identifier=""></span></a> <a href="https://twitter.com/NFB_Voice"><span style="color:#0563C1;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://nfb.org/images/nfb/images/email/2/twitter.png" alt="Twitter" data-unique-identifier=""></span></a> <a href="https://www.youtube.com/NationsBlind"><span style="color:#0563C1;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://nfb.org/images/nfb/images/email/2/youtube.png" alt="Youtube" data-unique-identifier=""></span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The National Federation of the Blind is a community of members and friends who believe in the hopes and dreams of the nation’s blind. Every day we work together to help blind people live the lives they want.
<o:p></o:p></p>
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