[Nfb-or] Fw: Accessible Devices Blind Users See Digital Divide InNew GenerationPhones

Fri Jun 25 01:11:12 UTC 2010

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From: "Accessible Devices" <
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To: "Accessible Devices List" <
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Sent: Thursday, June 24, 2010 6:10 AM
Subject: Accessible Devices Blind Users See Digital Divide In New
GenerationPhones

> We found this article to be very interesting.
>    Blind users see digital divide in new generation phones.
> By Jessica Portner on June 22.
> Smartphones can be pretty clueless when it comes to blind or visually
> impaired
> users.
> For millions of consumers with normal vision, smartphones offer almost
> effortless conference calling, e-mailing and Internet browsing. They make
> it
> easy to find a gas station, a rental car or a recipe. Vast music libraries
> and
> video games are expected features for a device with a $200 to $600 price
> tag.
> But for many in the blind and visually impaired community, the absence of
> physical buttons on most smartphones makes interactions with some devices
> virtually impossible.
> Nowhere is the digital divide in the smartphone market more pronounced
> than
> between Apple and Google products.
> Blind and visually impaired smartphone users offer near universal praise
> for
> the iPhone, whose 3GS has a built-in VoiceOver screen reader that enables
> all
> functions with a few taps, swipes or other gestures on the touch screen.
> On
> Google's Android phone, blind users can't e-mail or navigate the Internet.
> Many consumers with visual impairments say they are being held back from
> equal
> participation in the digital revolution, denied tools their colleagues and
> competitors enjoy. Smartphones, they argue, are public accommodations, no
> different from building ramps or Braille on elevators.
> "Our electronic, digital universe is changing so rapidly that these phones
> are
> as essential to our daily life as a curb cut would be," said Brian Bashin,
> the
> CEO of the Lighthouse for the Blind in San Francisco, an advocacy
> organization
> for the blind and visually impaired. "We shouldn't have to play catch up
> with
> expensive modifications when it all should have been there right out of
> the box."
> The Blackberry's Oratio screen reader, for example, costs blind users an
> extra
> $450 on top of the price of the Research in Motion phone.
> This month, a House subcommittee held a hearing on the Twenty-first
> Century
> Communications and Video Accessibility Act to direct the Federal
> Communications
> Commission to make Internet-enabled communications devices accessible to
> the
> more than 25 million adults in the United States with vision trouble.
> The FCC currently requires telecommunications manufacturers and service
> providers to make their products accessible to people with disabilities.
> One FCC
> official said Google would likely not be liable under the current law
> because it
> is not the phone's manufacturer.
> Jenifer Simpson, a former FCC official who is now the senior director of
> government affairs at the American Association of People with
> Disabilities, is
> frustrated that more companies are creating communications products that
> the
> FCC doesn't currently regulate.
> The question she wants companies to ask is, "Can Grandma give you a phone
> call
> on the smartphone you want to buy her for Christmas?"
> Joshua Miele, an associate scientist at the San Francisco-based
> Smith-Kettlewell
> Eye Research Institute who designs educational tools for blind people like
> himself, says the iPhone is a new paradigm for the more than 1.3 million
> legally
> blind people in the United States.
> "The most amazing thing about the iPhone is you go into the settings and
> you
> turn on the screen reader and you can use every part of your phone, every
> text-based application and you don't have to pay anything extra,'' he
> said.
> VoiceOver, the iPhone's built-in screen reader, is controlled though
> gestures
> instead of arrow keys or keyboard commands. It can be customized so that a
> visually impaired person can easily magnify a web page or flip to a
> white-on-black background.
> The iPhone 4, unveiled this month, expands the roster of accessibility
> tools,
> including the ability to wirelessly connect to a device that displays
> Braille.
> Youtube clip at URL
>
http://www.youtube.com/watch?v=NQKtSR5Li1A
>
In contrast, Google's TalkBack screen reader on its Android mobile
> operating
> system doesn't do enough talking, many advocates for the blind say.
> Android
> works impressively for calling, listening to music, using global
> positioning
> system data and applications like Facebook, but it won't help blind users
> dispatch an e-mail to their boss or scan a website while waiting at the
> airport.
> When Android was released more than a year ago, the disability community
> was
> primed for more innovations. When a totally accessible smartphone failed
> to
> materialize this year, advocates for the blind castigated Google as a
> peddler of
> expectations. The Android 2.2, released a few weeks ago, didn't
> substantially
> enhance the phone's accessibility to blind and deaf users.
> Disability groups have been encouraged by some recent victories. The
> National
> Federation of the Blind last year reached a settlement with Motorola after
> pressuring the leading manufacturer of cell phones to comply with Section
> 255 of
> the federal Telecommunications Act. The act requires telecommunications
> equipment manufacturers and service providers to make their products and
> services accessible to people with disabilities. The agreement commits the
> company to make the phone-related functions on its BREW line of phones
> useable
> for non-visual customers.
> Advocates for the blind say Google has done extraordinary work in other
> areas,
> pointing to the Google Books Library Project.
> Steve Jacobs, president of the IDEAL Group, Inc., which develops
> applications
> for the blind, said his customers are hopeful that Google's Project
> Eyes-Free ,
> which invites software developers to create accessible applications for
> the
> Android, will serve up exciting inventions soon.
> "I believe Google will rise to that occasion," Jacobs said.
> T.V. Raman, a computer scientist and engineer at Google, agrees.
> Raman, who lost his eyesight at age 14 from glaucoma, is revered by many
> people
> with disabilities for his pioneering work on Google's search service that
> helped
> people with visual impairments navigate the web. But the gifted innovator,
> who
> solves Rubik's Cubes in Braille for fun, has also been faulted by some for
> developing products only he could figure out how to use.
> Raman defended Android in a recent interview as "still a young platform"
> and
> said that the accessibility problems in the browser and e-mail will be
> fixed.
> "There are rough edges,'' he said. "The best way to silence that criticism
> is to
> go and build it. I wanted this yesterday as well."
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