[Nfb-science] Anyone Experiencing this: A Software? Issue

[Sunish Gupta]

Hi Christine,
Please try these to eliminate your issues:
1. I would suggest increase your RAM on your laptop. Ideally it should be at 
least 6 or 8 GB for Windows 7 or 16 GB for Windows 8.
This will increase performance.
2. Windows 7 works well with Jaws 13 vut not Jaws 14. That has been my 
experience and I do not know why. . May be you should install JAWS 13 and 
see any noticeable difference.
3. Is your laptop 64-bit? Please make sure that you are installing the 
correct version of JAWS (32-bit or 64-bit) .
4. Call Freedom Scientific Technical support and explain your scenario and 
your software version conflicts  between OFFICE, Windows and JAWS.
I hope this helps. Good luck!
Sunish





-----Original Message----- 
From: Christine Szostak
Sent: Thursday, October 17, 2013 6:58 AM
To: Blind Social Scientists List ; NFBScience and Engineering Division List 
; NFB YoungProfessionals List
Subject: [Nfb-science] Anyone Experiencing this: A Software? Issue

Hi All,
  Sorry for the non-directly list-related question, but I figured this was 
still relevant to appear here.

  For my position at the university I am teaching in, I was given a laptop 
that was originally running Windows 7 and Microsoft 2010. I have since 
switched to MS 2003 Pro mainly because of my great familiarity with it and 
ability to work more proficiently from it. Further, the laptop is 64 bit.

  Currently it has JAWS v14 installed on it.

  I am running into some very annoying issues with the computer and my IT 
person and I can not figure out why they are happening. I was thus curious 
if anyone here is running JAWS 14 and has had the below issues. Note that I 
also had these issues with MS 2010 so this is not specific to the current 
combination.

  Whenever I send an email through MSOutLook JAWS seems to either freeze up 
or lose focus. Further, when I hit reply it also freezes up for a few 
seconds (this happens really frequently). Also, many applications, including 
but not seemingly limited to MS products seem to take forever to load or 
freeze the computer up. Also, in my email, once the cursor goes over a 
message, even if it is not opened JAWS stops indicating that the message is 
unread. This is getting very frustrating and is losing valuable work time.

  One of the reasons I originally switched from MS 2010 was that the 
computer froze up even longer when entering an app (even if just switching 
between apps on the task bar) and would freeze up when saving. Note that the 
freezing can last for a few seconds to a length of time where the only 
viable option is to do a hard shut down.

  Any thoughts would be incredibly appreciated.

Have a wonderful and very blessed rest of the day!
Chris

Christine M. Szostak, PhD
Assistant Professor
Department of Psychology
Shorter University
Rome, Georgia
szostak.1 at osu.edu

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