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<DIV>Yes, but what if you don’t have a smart phone? How about a
computer? Pam.</DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">Karen Rose via nFB-Talk</A> </DIV>
<DIV><B>Sent:</B> Tuesday, March 23, 2021 11:28 PM</DIV>
<DIV><B>To:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">NFB Talk Mailing List</A> </DIV>
<DIV><B>Cc:</B> <A title=rosekm@earthlink.net
href="mailto:rosekm@earthlink.net">Karen Rose</A> </DIV>
<DIV><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
Walmart Shopping Experience</DIV></DIV></DIV>
<DIV> </DIV></DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>Walmart
is definitely on the Instacart list of stores available. You may want to
consider shopping through Instacart on Walmart. Several years ago, I spent
considerable time helping Instacart become fully accessible through its app. End
it has remained completely accessible, at least using voiceover.<BR><BR>
<DIV dir=ltr>Karen Rose MFT/LPCC www.career-therapy.net</DIV>
<DIV dir=ltr><BR>
<BLOCKQUOTE type="cite">On Mar 23, 2021, at 7:38 PM, Mike Capelle via nFB-Talk
<nfb-talk@nfbnet.org> wrote:<BR><BR></BLOCKQUOTE></DIV>
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<P class=MsoNormal>It is because of covid, I am not going to make a fuss over
it, I will just use AIRA, or bring a sighted person with me.<o:p></o:p></P>
<P class=MsoNormal>No big deal.<o:p></o:p></P>
<P class=MsoNormal><o:p></o:p> </P>
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<P class=MsoNormal><B>From:</B> nFB-Talk <nfb-talk-bounces@nfbnet.org>
<B>On Behalf Of </B>Zachary N. Griego-Dreicer via nFB-Talk<BR><B>Sent:</B>
Tuesday, March 23, 2021 8:36 PM<BR><B>To:</B> NFB Talk Mailing List
<nfb-talk@nfbnet.org><BR><B>Cc:</B> Zachary N. Griego-Dreicer
<zdreicer@gmail.com><BR><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note
From Chris Jones About Walmart Shopping Experience<o:p></o:p></P></DIV></DIV>
<P class=MsoNormal><o:p></o:p> </P>
<P class=MsoNormal>Hi, I a sorry to hear of your experience. I have actually
not going into grocery stores since the start of the pandemic. But my parents
have occasionally. Curb-side at Walmart has been a big hit for my area…the
amount of times we’ve gotten “Out of stock†or “we can substitute withâ€â€¦ is
far outweighed by the amount of times we will have the order right on the 1st
try without ever actually going in. I would definitely understand if you would
rather remain in person when doing your shopping though. And as for that, I
would think that’s just an associate having an issue. Regardless of this we
still need to buy groceries so you did the right thing by contacting a
supervisor. I would encourage you to continue doing so. <o:p></o:p></P>
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
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<P class=MsoNormal><SPAN
style='FONT-SIZE: 9pt; FONT-FAMILY: "Helvetica",sans-serif; COLOR: black'>Sent
from my Macbook Pro 13<o:p></o:p></SPAN></P></DIV></DIV>
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<P class=MsoNormal><BR><BR><o:p></o:p></P>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<DIV>
<P class=MsoNormal>On Mar 23, 2021, at 17:14, Judy Jones via nFB-Talk <<A
href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>>
wrote:<o:p></o:p></P></DIV>
<P class=MsoNormal><o:p></o:p> </P>
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<DIV>
<P class=MsoNormal>Hi, All,<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>Today, my husband was denied customer service shopping
assistance at the Walmart, located in Mt. Vernon,
Washington.<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>The only other time in our lives I can remember being
turned away from shopping at a store, was in a neighborhood where we’d just
bought our first house in 1980. It was a Winn Dixie, and I stopped
there in the evening for groceries.<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>However, when I explained that I worked during the day
and this was the only time I could come, right away, they found someone to
shop with me, and we never had any issues with that store or any other ever
since.<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>So, today’s experience was very
surprising.<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>I would like to know of anyone’s personal shopping
experience at the physical store, and how much of this shopping assistance
denial is tied to a possible Covid policy of Walmart, or if our particular
store is simply not providing reasonable
accommodations.<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>We have no problems with any other store in the
area: Costco, Safeway, Hagen, Pioneer Market, to name just a
few. Thanks for perspective and comments.<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>See my husband’s e-mail below.<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>Judy<o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
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<P class=MsoNormal><B>From:</B><SPAN
class=apple-converted-space> </SPAN>NFBWATlk <<A
href="mailto:nfbwatlk-bounces@nfbnet.org"><SPAN
style="COLOR: #0563c1">nfbwatlk-bounces@nfbnet.org</SPAN></A>><SPAN
class=apple-converted-space> </SPAN><B>On Behalf Of<SPAN
class=apple-converted-space> </SPAN></B>Chris Jones via
NFBWATlk<BR><B>Sent:</B><SPAN
class=apple-converted-space> </SPAN>Tuesday, March 23, 2021 3:55
PM<BR><B>To:</B><SPAN class=apple-converted-space> </SPAN><A
href="mailto:nfbwatlk@nfbnet.org"><SPAN
style="COLOR: #0563c1">nfbwatlk@nfbnet.org</SPAN></A><BR><B>Cc:</B><SPAN
class=apple-converted-space> </SPAN>Chris Jones <<A
href="mailto:clj53787@gmail.com"><SPAN
style="COLOR: #0563c1">clj53787@gmail.com</SPAN></A>><BR><B>Subject:</B><SPAN
class=apple-converted-space> </SPAN>[NFBWATlk] Note From Chris Jones
About Walmart Shopping Experience<o:p></o:p></P></DIV></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal>Dear Listers,<BR>This is Chris Jones from
Sedro-Woolley.<BR>Earlier this afternoon I went to Walmart to pick up a very
few items and to get some Subway sandwiches.<BR>I met a greeter who found me
a young lady who gave me some very strange information.<BR>She indicated
that Walmart no longer provides customer assistance in shopping and that
everything needs to be handled on-line.<BR>I was told that this has been
their policy for somewhat over a year.<BR>I was shocked, but went ahead and
asked this lady to show me the Subway area, which she did.<BR>I completed
that portion of shopping and, when I got home, called a manager of Walmart
at the Mount Vernon store.<BR>He explained that, due to Covid restrictions,
an associate could not be involved with such a shopping trip for any more
than 15 minutes.<BR>I asked if I had a short list, if someone could obtain
products for me.<BR>He said that if I needed a very few items he could
probably grant me an exception to policy.<BR>I do not regularly shop Walmart
and I have never found such a reception at Costco, Fred Meyer, Safeway or
any other store which I frequent.<BR>Is there anyone who can explain this
type of treatment to me? Is this a Walmart thing, or does this occur at many
other stores where folks shop?<BR>Feel free to respond here, or if you'd
like to e-mail me privately, my e-mail is<SPAN
class=apple-converted-space> </SPAN><A
href="mailto:clj53787@gmail.com"><SPAN
style="COLOR: #0563c1">clj53787@gmail.com</SPAN></A>.<BR>Thank you, one and
all.<BR>Chris Jones<SPAN
class=apple-converted-space> </SPAN><o:p></o:p></P></DIV>
<P class=MsoNormal><Untitled attachment 02820.txt><SPAN
style='FONT-SIZE: 9pt; FONT-FAMILY: "Helvetica",sans-serif'>_______________________________________________<BR>nFB-Talk
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<P
class=MsoNormal><o:p></o:p> </P></DIV><SPAN>_______________________________________________</SPAN><BR><SPAN>nFB-Talk
mailing
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