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<DIV dir=ltr>
<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">
<DIV>I resent you telling me what I have to do! Pam.</DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>
<DIV style="FONT: 10pt tahoma">
<DIV> </DIV>
<DIV style="BACKGROUND: #f5f5f5">
<DIV style="font-color: black"><B>From:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">Peter Donahue via nFB-Talk</A> </DIV>
<DIV><B>Sent:</B> Thursday, March 25, 2021 3:11 PM</DIV>
<DIV><B>To:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">'NFB Talk Mailing List'</A> </DIV>
<DIV><B>Cc:</B> <A title=pmdonahue2@gmail.com
href="mailto:pmdonahue2@gmail.com">pmdonahue2@gmail.com</A> </DIV>
<DIV><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
Walmart Shopping Experience</DIV></DIV></DIV>
<DIV> </DIV></DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>
<DIV class=WordSection1>
<P class=MsoNormal>Hello Pam and everyone,<o:p></o:p></P>
<P class=MsoNormal><o:p></o:p> </P>
<P
class=MsoNormal>
Get one and learn to use it! Refusing to do so is another example of a blind
person creating their own problems.<o:p></o:p></P>
<P class=MsoNormal><o:p></o:p> </P>
<P class=MsoNormal>Peter Donahue<o:p></o:p></P>
<P class=MsoNormal><o:p></o:p> </P>
<P class=MsoNormal><o:p></o:p> </P>
<P class=MsoNormal><o:p></o:p> </P>
<DIV>
<DIV
style="BORDER-TOP: #e1e1e1 1pt solid; BORDER-RIGHT: medium none; BORDER-BOTTOM: medium none; PADDING-BOTTOM: 0in; PADDING-TOP: 3pt; PADDING-LEFT: 0in; BORDER-LEFT: medium none; PADDING-RIGHT: 0in">
<P class=MsoNormal><B>From:</B> nFB-Talk <nfb-talk-bounces@nfbnet.org>
<B>On Behalf Of </B>Pamela Dominguez via nFB-Talk<BR><B>Sent:</B> Thursday,
March 25, 2021 8:54 AM<BR><B>To:</B> NFB Talk Mailing List
<nfb-talk@nfbnet.org><BR><B>Cc:</B> Pamela Dominguez
<pammygirl99@gmail.com><BR><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note
>From Chris Jones About Walmart Shopping Experience<o:p></o:p></P></DIV></DIV>
<P class=MsoNormal><o:p></o:p> </P>
<DIV>
<DIV>
<DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: black">Yes, but what if
you don’t have a smart phone? How about a computer?
Pam.<o:p></o:p></SPAN></P></DIV>
<DIV>
<DIV>
<DIV>
<P class=MsoNormal><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <o:p></o:p></SPAN></P></DIV>
<DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>From:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <A
title=nfb-talk@nfbnet.org href="mailto:nfb-talk@nfbnet.org">Karen Rose via
nFB-Talk</A> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>Sent:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>
Tuesday, March 23, 2021 11:28 PM<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>To:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <A
title=nfb-talk@nfbnet.org href="mailto:nfb-talk@nfbnet.org">NFB Talk Mailing
List</A> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>Cc:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <A
title=rosekm@earthlink.net href="mailto:rosekm@earthlink.net">Karen Rose</A>
<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>Subject:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> Re:
[NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping
Experience<o:p></o:p></SPAN></P></DIV></DIV></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: black"> <o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 12pt; COLOR: black">Walmart is definitely on the Instacart
list of stores available. You may want to consider shopping through Instacart on
Walmart. Several years ago, I spent considerable time helping Instacart become
fully accessible through its app. End it has remained completely accessible, at
least using voiceover.<o:p></o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: black">Karen Rose
MFT/LPCC <A
href="http://www.career-therapy.net">www.career-therapy.net</A><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: black"><BR><BR><o:p></o:p></SPAN></P>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 12pt; COLOR: black">On Mar 23, 2021, at 7:38 PM, Mike
Capelle via nFB-Talk <<A
href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>>
wrote:<o:p></o:p></SPAN></P></BLOCKQUOTE></DIV>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: black">
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">It is because of covid, I am not
going to make a fuss over it, I will just use AIRA, or bring a sighted person
with me.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">No big
deal.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-TOP: #e1e1e1 1pt solid; BORDER-RIGHT: medium none; BORDER-BOTTOM: medium none; PADDING-BOTTOM: 0in; PADDING-TOP: 3pt; PADDING-LEFT: 0in; BORDER-LEFT: medium none; PADDING-RIGHT: 0in">
<P class=MsoNormal><B><SPAN style="COLOR: black">From:</SPAN></B><SPAN
style="COLOR: black"> nFB-Talk <<A
href="mailto:nfb-talk-bounces@nfbnet.org">nfb-talk-bounces@nfbnet.org</A>>
<B>On Behalf Of </B>Zachary N. Griego-Dreicer via nFB-Talk<BR><B>Sent:</B>
Tuesday, March 23, 2021 8:36 PM<BR><B>To:</B> NFB Talk Mailing List <<A
href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>><BR><B>Cc:</B>
Zachary N. Griego-Dreicer <<A
href="mailto:zdreicer@gmail.com">zdreicer@gmail.com</A>><BR><B>Subject:</B>
Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping
Experience<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">Hi, I a sorry to hear of your
experience. I have actually not going into grocery stores since the start of
the pandemic. But my parents have occasionally. Curb-side at Walmart has been
a big hit for my area…the amount of times we’ve gotten “Out of stock” or “we
can substitute with”… is far outweighed by the amount of times we will have
the order right on the 1st try without ever actually going in. I would
definitely understand if you would rather remain in person when doing your
shopping though. And as for that, I would think that’s just an associate
having an issue. Regardless of this we still need to buy groceries so you did
the right thing by contacting a supervisor. I would encourage you to continue
doing so. <o:p></o:p></SPAN></P>
<DIV>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style='FONT-SIZE: 9pt; FONT-FAMILY: "Helvetica",sans-serif; COLOR: black'>Sent
from my Macbook Pro 13</SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"><BR><BR><BR><o:p></o:p></SPAN></P>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">On Mar 23, 2021, at 17:14,
Judy Jones via nFB-Talk <<A
href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>>
wrote:<o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">Hi,
All,<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">Today, my husband was denied
customer service shopping assistance at the Walmart, located in Mt. Vernon,
Washington.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">The only other time in our
lives I can remember being turned away from shopping at a store, was in a
neighborhood where we’d just bought our first house in 1980. It was a
Winn Dixie, and I stopped there in the evening for
groceries.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">However, when I explained that
I worked during the day and this was the only time I could come, right away,
they found someone to shop with me, and we never had any issues with that
store or any other ever since.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">So, today’s experience was
very surprising.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">I would like to know of
anyone’s personal shopping experience at the physical store, and how much of
this shopping assistance denial is tied to a possible Covid policy of
Walmart, or if our particular store is simply not providing reasonable
accommodations.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">We have no problems with any
other store in the area: Costco, Safeway, Hagen, Pioneer Market, to
name just a few. Thanks for perspective and
comments.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">See my husband’s e-mail
below.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black">Judy<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV
style="BORDER-TOP: #e1e1e1 1pt solid; BORDER-RIGHT: medium none; BORDER-BOTTOM: medium none; PADDING-BOTTOM: 0in; PADDING-TOP: 3pt; PADDING-LEFT: 0in; BORDER-LEFT: medium none; PADDING-RIGHT: 0in">
<DIV>
<P class=MsoNormal><B><SPAN style="COLOR: black">From:</SPAN></B><SPAN
class=apple-converted-space><SPAN
style="COLOR: black"> </SPAN></SPAN><SPAN style="COLOR: black">NFBWATlk
<<A href="mailto:nfbwatlk-bounces@nfbnet.org"><SPAN
style="COLOR: #0563c1">nfbwatlk-bounces@nfbnet.org</SPAN></A>><SPAN
class=apple-converted-space> </SPAN><B>On Behalf Of<SPAN
class=apple-converted-space> </SPAN></B>Chris Jones via
NFBWATlk<BR><B>Sent:</B><SPAN
class=apple-converted-space> </SPAN>Tuesday, March 23, 2021 3:55
PM<BR><B>To:</B><SPAN class=apple-converted-space> </SPAN><A
href="mailto:nfbwatlk@nfbnet.org"><SPAN
style="COLOR: #0563c1">nfbwatlk@nfbnet.org</SPAN></A><BR><B>Cc:</B><SPAN
class=apple-converted-space> </SPAN>Chris Jones <<A
href="mailto:clj53787@gmail.com"><SPAN
style="COLOR: #0563c1">clj53787@gmail.com</SPAN></A>><BR><B>Subject:</B><SPAN
class=apple-converted-space> </SPAN>[NFBWATlk] Note From Chris Jones
About Walmart Shopping Experience<o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">Dear Listers,<BR>This is
Chris Jones from Sedro-Woolley.<BR>Earlier this afternoon I went to Walmart
to pick up a very few items and to get some Subway sandwiches.<BR>I met a
greeter who found me a young lady who gave me some very strange
information.<BR>She indicated that Walmart no longer provides customer
assistance in shopping and that everything needs to be handled on-line.<BR>I
was told that this has been their policy for somewhat over a year.<BR>I was
shocked, but went ahead and asked this lady to show me the Subway area,
which she did.<BR>I completed that portion of shopping and, when I got home,
called a manager of Walmart at the Mount Vernon store.<BR>He explained that,
due to Covid restrictions, an associate could not be involved with such a
shopping trip for any more than 15 minutes.<BR>I asked if I had a short
list, if someone could obtain products for me.<BR>He said that if I needed a
very few items he could probably grant me an exception to policy.<BR>I do
not regularly shop Walmart and I have never found such a reception at
Costco, Fred Meyer, Safeway or any other store which I frequent.<BR>Is there
anyone who can explain this type of treatment to me? Is this a Walmart
thing, or does this occur at many other stores where folks shop?<BR>Feel
free to respond here, or if you'd like to e-mail me privately, my e-mail
is<SPAN class=apple-converted-space> </SPAN><A
href="mailto:clj53787@gmail.com"><SPAN
style="COLOR: #0563c1">clj53787@gmail.com</SPAN></A>.<BR>Thank you, one and
all.<BR>Chris Jones<SPAN
class=apple-converted-space> </SPAN><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN style="COLOR: black"><Untitled attachment
02820.txt></SPAN><SPAN
style='FONT-SIZE: 9pt; FONT-FAMILY: "Helvetica",sans-serif; COLOR: black'>_______________________________________________<BR>nFB-Talk
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<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: black">_______________________________________________<BR>nFB-Talk
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<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
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