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<DIV dir=ltr>
<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">
<DIV>I resent you telling me what I have to do! Pam.</DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>
<DIV style="FONT: 10pt tahoma">
<DIV> </DIV>
<DIV style="BACKGROUND: #f5f5f5">
<DIV style="font-color: black"><B>From:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">Peter Donahue via nFB-Talk</A> </DIV>
<DIV><B>Sent:</B> Thursday, March 25, 2021 3:11 PM</DIV>
<DIV><B>To:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">'NFB Talk Mailing List'</A> </DIV>
<DIV><B>Cc:</B> <A title=pmdonahue2@gmail.com
href="mailto:pmdonahue2@gmail.com">pmdonahue2@gmail.com</A> </DIV>
<DIV><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
Walmart Shopping Experience</DIV></DIV></DIV>
<DIV> </DIV></DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>
<DIV class=WordSection1>
<P class=MsoNormal>Hello Pam and everyone,<o:p></o:p></P>
<P class=MsoNormal><o:p></o:p> </P>
<P
class=MsoNormal>
Get one and learn to use it! Refusing to do so is another example of a blind
person creating their own problems.<o:p></o:p></P>
<P class=MsoNormal><o:p></o:p> </P>
<P class=MsoNormal>Peter Donahue<o:p></o:p></P>
<P class=MsoNormal><o:p></o:p> </P>
<P class=MsoNormal><o:p></o:p> </P>
<P class=MsoNormal><o:p></o:p> </P>
<DIV>
<DIV
style="BORDER-TOP: #e1e1e1 1pt solid; BORDER-RIGHT: medium none; BORDER-BOTTOM: medium none; PADDING-BOTTOM: 0in; PADDING-TOP: 3pt; PADDING-LEFT: 0in; BORDER-LEFT: medium none; PADDING-RIGHT: 0in">
<P class=MsoNormal><B>From:</B> nFB-Talk <nfb-talk-bounces@nfbnet.org>
<B>On Behalf Of </B>Pamela Dominguez via nFB-Talk<BR><B>Sent:</B> Thursday,
March 25, 2021 8:54 AM<BR><B>To:</B> NFB Talk Mailing List
<nfb-talk@nfbnet.org><BR><B>Cc:</B> Pamela Dominguez
<pammygirl99@gmail.com><BR><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note
>From Chris Jones About Walmart Shopping Experience<o:p></o:p></P></DIV></DIV>
<P class=MsoNormal><o:p></o:p> </P>
<DIV>
<DIV>
<DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: black">Yes, but what if
you don’t have a smart phone? How about a computer?
Pam.<o:p></o:p></SPAN></P></DIV>
<DIV>
<DIV>
<DIV>
<P class=MsoNormal><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <o:p></o:p></SPAN></P></DIV>
<DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>From:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <A
title=nfb-talk@nfbnet.org href="mailto:nfb-talk@nfbnet.org">Karen Rose via
nFB-Talk</A> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>Sent:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>
Tuesday, March 23, 2021 11:28 PM<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>To:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <A
title=nfb-talk@nfbnet.org href="mailto:nfb-talk@nfbnet.org">NFB Talk Mailing
List</A> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>Cc:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> <A
title=rosekm@earthlink.net href="mailto:rosekm@earthlink.net">Karen Rose</A>
<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal style="BACKGROUND: whitesmoke"><B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'>Subject:</SPAN></B><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Tahoma",sans-serif; COLOR: black'> Re:
[NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping
Experience<o:p></o:p></SPAN></P></DIV></DIV></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: black"> <o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 12pt; COLOR: black">Walmart is definitely on the Instacart
list of stores available. You may want to consider shopping through Instacart on
Walmart. Several years ago, I spent considerable time helping Instacart become
fully accessible through its app. End it has remained completely accessible, at
least using voiceover.<o:p></o:p></SPAN></P>
<DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: black">Karen Rose
MFT/LPCC <A
href="http://www.career-therapy.net">www.career-therapy.net</A><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: black"><BR><BR><o:p></o:p></SPAN></P>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 12pt; COLOR: black">On Mar 23, 2021, at 7:38 PM, Mike
Capelle via nFB-Talk <<A
href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>>
wrote:<o:p></o:p></SPAN></P></BLOCKQUOTE></DIV>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<DIV>
<P class=MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: black">
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">It is because of covid, I am not
going to make a fuss over it, I will just use AIRA, or bring a sighted person
with me.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">No big
deal.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-TOP: #e1e1e1 1pt solid; BORDER-RIGHT: medium none; BORDER-BOTTOM: medium none; PADDING-BOTTOM: 0in; PADDING-TOP: 3pt; PADDING-LEFT: 0in; BORDER-LEFT: medium none; PADDING-RIGHT: 0in">
<P class=MsoNormal><B><SPAN style="COLOR: black">From:</SPAN></B><SPAN
style="COLOR: black"> nFB-Talk <<A
href="mailto:nfb-talk-bounces@nfbnet.org">nfb-talk-bounces@nfbnet.org</A>>
<B>On Behalf Of </B>Zachary N. Griego-Dreicer via nFB-Talk<BR><B>Sent:</B>
Tuesday, March 23, 2021 8:36 PM<BR><B>To:</B> NFB Talk Mailing List <<A
href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>><BR><B>Cc:</B>
Zachary N. Griego-Dreicer <<A
href="mailto:zdreicer@gmail.com">zdreicer@gmail.com</A>><BR><B>Subject:</B>
Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping
Experience<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">Hi, I a sorry to hear of your
experience. I have actually not going into grocery stores since the start of
the pandemic. But my parents have occasionally. Curb-side at Walmart has been
a big hit for my area…the amount of times we’ve gotten “Out of stock†or “we
can substitute withâ€â€¦ is far outweighed by the amount of times we will have
the order right on the 1st try without ever actually going in. I would
definitely understand if you would rather remain in person when doing your
shopping though. And as for that, I would think that’s just an associate
having an issue. Regardless of this we still need to buy groceries so you did
the right thing by contacting a supervisor. I would encourage you to continue
doing so. <o:p></o:p></SPAN></P>
<DIV>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style='FONT-SIZE: 9pt; FONT-FAMILY: "Helvetica",sans-serif; COLOR: black'>Sent
from my Macbook Pro 13</SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"><BR><BR><BR><o:p></o:p></SPAN></P>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">On Mar 23, 2021, at 17:14,
Judy Jones via nFB-Talk <<A
href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>>
wrote:<o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">Hi,
All,<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">Today, my husband was denied
customer service shopping assistance at the Walmart, located in Mt. Vernon,
Washington.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">The only other time in our
lives I can remember being turned away from shopping at a store, was in a
neighborhood where we’d just bought our first house in 1980. It was a
Winn Dixie, and I stopped there in the evening for
groceries.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">However, when I explained that
I worked during the day and this was the only time I could come, right away,
they found someone to shop with me, and we never had any issues with that
store or any other ever since.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">So, today’s experience was
very surprising.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">I would like to know of
anyone’s personal shopping experience at the physical store, and how much of
this shopping assistance denial is tied to a possible Covid policy of
Walmart, or if our particular store is simply not providing reasonable
accommodations.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">We have no problems with any
other store in the area: Costco, Safeway, Hagen, Pioneer Market, to
name just a few. Thanks for perspective and
comments.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">See my husband’s e-mail
below.<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black">Judy<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV
style="BORDER-TOP: #e1e1e1 1pt solid; BORDER-RIGHT: medium none; BORDER-BOTTOM: medium none; PADDING-BOTTOM: 0in; PADDING-TOP: 3pt; PADDING-LEFT: 0in; BORDER-LEFT: medium none; PADDING-RIGHT: 0in">
<DIV>
<P class=MsoNormal><B><SPAN style="COLOR: black">From:</SPAN></B><SPAN
class=apple-converted-space><SPAN
style="COLOR: black"> </SPAN></SPAN><SPAN style="COLOR: black">NFBWATlk
<<A href="mailto:nfbwatlk-bounces@nfbnet.org"><SPAN
style="COLOR: #0563c1">nfbwatlk-bounces@nfbnet.org</SPAN></A>><SPAN
class=apple-converted-space> </SPAN><B>On Behalf Of<SPAN
class=apple-converted-space> </SPAN></B>Chris Jones via
NFBWATlk<BR><B>Sent:</B><SPAN
class=apple-converted-space> </SPAN>Tuesday, March 23, 2021 3:55
PM<BR><B>To:</B><SPAN class=apple-converted-space> </SPAN><A
href="mailto:nfbwatlk@nfbnet.org"><SPAN
style="COLOR: #0563c1">nfbwatlk@nfbnet.org</SPAN></A><BR><B>Cc:</B><SPAN
class=apple-converted-space> </SPAN>Chris Jones <<A
href="mailto:clj53787@gmail.com"><SPAN
style="COLOR: #0563c1">clj53787@gmail.com</SPAN></A>><BR><B>Subject:</B><SPAN
class=apple-converted-space> </SPAN>[NFBWATlk] Note From Chris Jones
About Walmart Shopping Experience<o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="COLOR: black"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN style="COLOR: black">Dear Listers,<BR>This is
Chris Jones from Sedro-Woolley.<BR>Earlier this afternoon I went to Walmart
to pick up a very few items and to get some Subway sandwiches.<BR>I met a
greeter who found me a young lady who gave me some very strange
information.<BR>She indicated that Walmart no longer provides customer
assistance in shopping and that everything needs to be handled on-line.<BR>I
was told that this has been their policy for somewhat over a year.<BR>I was
shocked, but went ahead and asked this lady to show me the Subway area,
which she did.<BR>I completed that portion of shopping and, when I got home,
called a manager of Walmart at the Mount Vernon store.<BR>He explained that,
due to Covid restrictions, an associate could not be involved with such a
shopping trip for any more than 15 minutes.<BR>I asked if I had a short
list, if someone could obtain products for me.<BR>He said that if I needed a
very few items he could probably grant me an exception to policy.<BR>I do
not regularly shop Walmart and I have never found such a reception at
Costco, Fred Meyer, Safeway or any other store which I frequent.<BR>Is there
anyone who can explain this type of treatment to me? Is this a Walmart
thing, or does this occur at many other stores where folks shop?<BR>Feel
free to respond here, or if you'd like to e-mail me privately, my e-mail
is<SPAN class=apple-converted-space> </SPAN><A
href="mailto:clj53787@gmail.com"><SPAN
style="COLOR: #0563c1">clj53787@gmail.com</SPAN></A>.<BR>Thank you, one and
all.<BR>Chris Jones<SPAN
class=apple-converted-space> </SPAN><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN style="COLOR: black"><Untitled attachment
02820.txt></SPAN><SPAN
style='FONT-SIZE: 9pt; FONT-FAMILY: "Helvetica",sans-serif; COLOR: black'>_______________________________________________<BR>nFB-Talk
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<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 12pt; COLOR: black">_______________________________________________<BR>nFB-Talk
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<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 12pt; COLOR: black">
<HR align=center SIZE=2 width="100%">
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