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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Peter! Lighten up.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Texas is a far cry from New York.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Judy<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> nFB-Talk <nfb-talk-bounces@nfbnet.org> <b>On Behalf Of </b>Peter Donahue via nFB-Talk<br><b>Sent:</b> Thursday, March 25, 2021 2:02 PM<br><b>To:</b> 'NFB Talk Mailing List' <nfb-talk@nfbnet.org><br><b>Cc:</b> pmdonahue2@gmail.com<br><b>Subject:</b> [NFB-Talk] Advice Not Resentment<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello Pam,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> Here again is another example of a blind person creating their own problems. Decide not to feel resentful and follow our suggestions so you can solve your shopping and other life issues challenging you. Many sighted people also chose to feel resentful and are now paying the price of harboring such feelings towards those trying to help them. Don’t follow in their whose.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Peter Donahue<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> nFB-Talk <nfb-talk-bounces@nfbnet.org> <b>On Behalf Of </b>Pamela Dominguez via nFB-Talk<br><b>Sent:</b> Thursday, March 25, 2021 2:36 PM<br><b>To:</b> NFB Talk Mailing List <nfb-talk@nfbnet.org><br><b>Cc:</b> Pamela Dominguez <pammygirl99@gmail.com><br><b>Subject:</b> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>I resent you telling me what I have to do! Pam.<o:p></o:p></span></p></div><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <a href="mailto:nfb-talk@nfbnet.org" title="nfb-talk@nfbnet.org">Peter Donahue via nFB-Talk</a> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Sent:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> Thursday, March 25, 2021 3:11 PM<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>To:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <a href="mailto:nfb-talk@nfbnet.org" title="nfb-talk@nfbnet.org">'NFB Talk Mailing List'</a> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Cc:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <a href="mailto:pmdonahue2@gmail.com" title="pmdonahue2@gmail.com">pmdonahue2@gmail.com</a> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Subject:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience<o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='color:black'>Hello Pam and everyone,<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> Get one and learn to use it! Refusing to do so is another example of a blind person creating their own problems.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Peter Donahue<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='color:black'>From:</span></b><span style='color:black'> nFB-Talk <<a href="mailto:nfb-talk-bounces@nfbnet.org">nfb-talk-bounces@nfbnet.org</a>> <b>On Behalf Of </b>Pamela Dominguez via nFB-Talk<br><b>Sent:</b> Thursday, March 25, 2021 8:54 AM<br><b>To:</b> NFB Talk Mailing List <<a href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</a>><br><b>Cc:</b> Pamela Dominguez <<a href="mailto:pammygirl99@gmail.com">pammygirl99@gmail.com</a>><br><b>Subject:</b> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Yes, but what if you don’t have a smart phone? How about a computer? Pam.<o:p></o:p></span></p></div><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <a href="mailto:nfb-talk@nfbnet.org" title="nfb-talk@nfbnet.org">Karen Rose via nFB-Talk</a> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Sent:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> Tuesday, March 23, 2021 11:28 PM<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>To:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <a href="mailto:nfb-talk@nfbnet.org" title="nfb-talk@nfbnet.org">NFB Talk Mailing List</a> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Cc:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <a href="mailto:rosekm@earthlink.net" title="rosekm@earthlink.net">Karen Rose</a> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Subject:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience<o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;color:black'>Walmart is definitely on the Instacart list of stores available. You may want to consider shopping through Instacart on Walmart. Several years ago, I spent considerable time helping Instacart become fully accessible through its app. End it has remained completely accessible, at least using voiceover.<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Karen Rose MFT/LPCC <a href="http://www.career-therapy.net">www.career-therapy.net</a><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;color:black'><o:p> </o:p></span></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;color:black'>On Mar 23, 2021, at 7:38 PM, Mike Capelle via nFB-Talk <<a href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</a>> wrote:<o:p></o:p></span></p></blockquote></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>It is because of covid, I am not going to make a fuss over it, I will just use AIRA, or bring a sighted person with me.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>No big deal.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='color:black'>From:</span></b><span style='color:black'> nFB-Talk <<a href="mailto:nfb-talk-bounces@nfbnet.org">nfb-talk-bounces@nfbnet.org</a>> <b>On Behalf Of </b>Zachary N. Griego-Dreicer via nFB-Talk<br><b>Sent:</b> Tuesday, March 23, 2021 8:36 PM<br><b>To:</b> NFB Talk Mailing List <<a href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</a>><br><b>Cc:</b> Zachary N. Griego-Dreicer <<a href="mailto:zdreicer@gmail.com">zdreicer@gmail.com</a>><br><b>Subject:</b> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Hi, I a sorry to hear of your experience. I have actually not going into grocery stores since the start of the pandemic. But my parents have occasionally. Curb-side at Walmart has been a big hit for my area…the amount of times we’ve gotten “Out of stock” or “we can substitute with”… is far outweighed by the amount of times we will have the order right on the 1st try without ever actually going in. I would definitely understand if you would rather remain in person when doing your shopping though. And as for that, I would think that’s just an associate having an issue. Regardless of this we still need to buy groceries so you did the right thing by contacting a supervisor. I would encourage you to continue doing so. <o:p></o:p></span></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>Sent from my Macbook Pro 13</span><span style='color:black'><o:p></o:p></span></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='color:black'><o:p> </o:p></span></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><span style='color:black'>On Mar 23, 2021, at 17:14, Judy Jones via nFB-Talk <<a href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</a>> wrote:<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><div><p class=MsoNormal><span style='color:black'>Hi, All,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>Today, my husband was denied customer service shopping assistance at the Walmart, located in Mt. Vernon, Washington.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>The only other time in our lives I can remember being turned away from shopping at a store, was in a neighborhood where we’d just bought our first house in 1980. It was a Winn Dixie, and I stopped there in the evening for groceries.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>However, when I explained that I worked during the day and this was the only time I could come, right away, they found someone to shop with me, and we never had any issues with that store or any other ever since.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>So, today’s experience was very surprising.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>I would like to know of anyone’s personal shopping experience at the physical store, and how much of this shopping assistance denial is tied to a possible Covid policy of Walmart, or if our particular store is simply not providing reasonable accommodations.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>We have no problems with any other store in the area: Costco, Safeway, Hagen, Pioneer Market, to name just a few. Thanks for perspective and comments.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>See my husband’s e-mail below.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>Judy<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><div><p class=MsoNormal><b><span style='color:black'>From:</span></b><span class=apple-converted-space><span style='color:black'> </span></span><span style='color:black'>NFBWATlk <<a href="mailto:nfbwatlk-bounces@nfbnet.org"><span style='color:#0563C1'>nfbwatlk-bounces@nfbnet.org</span></a>><span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Chris Jones via NFBWATlk<br><b>Sent:</b><span class=apple-converted-space> </span>Tuesday, March 23, 2021 3:55 PM<br><b>To:</b><span class=apple-converted-space> </span><a href="mailto:nfbwatlk@nfbnet.org"><span style='color:#0563C1'>nfbwatlk@nfbnet.org</span></a><br><b>Cc:</b><span class=apple-converted-space> </span>Chris Jones <<a href="mailto:clj53787@gmail.com"><span style='color:#0563C1'>clj53787@gmail.com</span></a>><br><b>Subject:</b><span class=apple-converted-space> </span>[NFBWATlk] Note From Chris Jones About Walmart Shopping Experience<o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>Dear Listers,<br>This is Chris Jones from Sedro-Woolley.<br>Earlier this afternoon I went to Walmart to pick up a very few items and to get some Subway sandwiches.<br>I met a greeter who found me a young lady who gave me some very strange information.<br>She indicated that Walmart no longer provides customer assistance in shopping and that everything needs to be handled on-line.<br>I was told that this has been their policy for somewhat over a year.<br>I was shocked, but went ahead and asked this lady to show me the Subway area, which she did.<br>I completed that portion of shopping and, when I got home, called a manager of Walmart at the Mount Vernon store.<br>He explained that, due to Covid restrictions, an associate could not be involved with such a shopping trip for any more than 15 minutes.<br>I asked if I had a short list, if someone could obtain products for me.<br>He said that if I needed a very few items he could probably grant me an exception to policy.<br>I do not regularly shop Walmart and I have never found such a reception at Costco, Fred Meyer, Safeway or any other store which I frequent.<br>Is there anyone who can explain this type of treatment to me? Is this a Walmart thing, or does this occur at many other stores where folks shop?<br>Feel free to respond here, or if you'd like to e-mail me privately, my e-mail is<span class=apple-converted-space> </span><a href="mailto:clj53787@gmail.com"><span style='color:#0563C1'>clj53787@gmail.com</span></a>.<br>Thank you, one and all.<br>Chris Jones<span class=apple-converted-space> </span><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:black'><Untitled attachment 02820.txt></span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>_______________________________________________<br>nFB-Talk mailing list<br></span><span style='color:black'><a href="mailto:nFB-Talk@nfbnet.org"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#0563C1'>nFB-Talk@nfbnet.org</span></a></span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'><br></span><span style='color:black'><a 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