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<DIV>Yes, because not all of us have an electronic aid, or a sighted person to
go with. Pam.</DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">Nimer Jaber via nFB-Talk</A> </DIV>
<DIV><B>Sent:</B> Wednesday, March 24, 2021 1:23 AM</DIV>
<DIV><B>To:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">NFB Talk Mailing List</A> </DIV>
<DIV><B>Cc:</B> <A title=nimerjaber1@gmail.com
href="mailto:nimerjaber1@gmail.com">Nimer Jaber</A> </DIV>
<DIV><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
Walmart Shopping Experience</DIV></DIV></DIV>
<DIV> </DIV></DIV>
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<DIV dir=ltr>On the other hand, I think it's a huge deal, not all blind people
want to go with a sighted person, can afford Aira, or would even find Aira to be
helpful in a shopping setting like Walmart. And, I hope that, instead of
dismissing a concern like this, or making selfish statements, we can try to step
into the shoes of someone and understand why something like this is important
and should not be refused. I will be calling Walmart to add my voice to this,
but I really hope that a bigger voice, like the NVF steps in on this
matter.</DIV>
<DIV> </DIV>
<DIV class=gmail_quote>
<DIV class=gmail_attr dir=ltr>On Tue, Mar 23, 2021 at 7:37 PM Mike Capelle via
nFB-Talk <<A href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>>
wrote:<BR></DIV>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
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<DIV class=gmail-m_-3675154241265106108WordSection1>
<P class=MsoNormal>It is because of covid, I am not going to make a fuss over
it, I will just use AIRA, or bring a sighted person with me.<U></U><U></U></P>
<P class=MsoNormal>No big deal.<U></U><U></U></P>
<P class=MsoNormal><U></U><U></U> </P>
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<P class=MsoNormal><B>From:</B> nFB-Talk <<A
href="mailto:nfb-talk-bounces@nfbnet.org"
target=_blank>nfb-talk-bounces@nfbnet.org</A>> <B>On Behalf Of </B>Zachary
N. Griego-Dreicer via nFB-Talk<BR><B>Sent:</B> Tuesday, March 23, 2021 8:36
PM<BR><B>To:</B> NFB Talk Mailing List <<A
href="mailto:nfb-talk@nfbnet.org"
target=_blank>nfb-talk@nfbnet.org</A>><BR><B>Cc:</B> Zachary N.
Griego-Dreicer <<A href="mailto:zdreicer@gmail.com"
target=_blank>zdreicer@gmail.com</A>><BR><B>Subject:</B> Re: [NFB-Talk]
[NFBWATlk] Note From Chris Jones About Walmart Shopping
Experience<U></U><U></U></P></DIV></DIV>
<P class=MsoNormal><U></U><U></U> </P>
<P class=MsoNormal>Hi, I a sorry to hear of your experience. I have actually
not going into grocery stores since the start of the pandemic. But my parents
have occasionally. Curb-side at Walmart has been a big hit for my area…the
amount of times we’ve gotten “Out of stock†or “we can substitute withâ€â€¦ is
far outweighed by the amount of times we will have the order right on the 1st
try without ever actually going in. I would definitely understand if you would
rather remain in person when doing your shopping though. And as for that, I
would think that’s just an associate having an issue. Regardless of this we
still need to buy groceries so you did the right thing by contacting a
supervisor. I would encourage you to continue doing so. <U></U><U></U></P>
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif; COLOR: black"><U></U><U></U></SPAN> </P></DIV>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif; COLOR: black"><U></U><U></U></SPAN> </P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif; COLOR: black">Sent
from my Macbook Pro 13<U></U><U></U></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal><BR><BR><U></U><U></U></P>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<DIV>
<P class=MsoNormal>On Mar 23, 2021, at 17:14, Judy Jones via nFB-Talk <<A
href="mailto:nfb-talk@nfbnet.org" target=_blank>nfb-talk@nfbnet.org</A>>
wrote:<U></U><U></U></P></DIV>
<P class=MsoNormal><U></U><U></U> </P>
<DIV>
<DIV>
<P class=MsoNormal>Hi, All,<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>Today, my husband was denied customer service shopping
assistance at the Walmart, located in Mt. Vernon,
Washington.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>The only other time in our lives I can remember being
turned away from shopping at a store, was in a neighborhood where we’d just
bought our first house in 1980. It was a Winn Dixie, and I stopped
there in the evening for groceries.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>However, when I explained that I worked during the day
and this was the only time I could come, right away, they found someone to
shop with me, and we never had any issues with that store or any other ever
since.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>So, today’s experience was very
surprising.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>I would like to know of anyone’s personal shopping
experience at the physical store, and how much of this shopping assistance
denial is tied to a possible Covid policy of Walmart, or if our particular
store is simply not providing reasonable
accommodations.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>We have no problems with any other store in the
area: Costco, Safeway, Hagen, Pioneer Market, to name just a
few. Thanks for perspective and comments.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>See my husband’s e-mail below.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>Judy<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
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<DIV>
<P class=MsoNormal><B>From:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>NFBWATlk
<<A href="mailto:nfbwatlk-bounces@nfbnet.org" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">nfbwatlk-bounces@nfbnet.org</SPAN></A>><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><B>On
Behalf Of<SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN></B>Chris
Jones via NFBWATlk<BR><B>Sent:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>Tuesday,
March 23, 2021 3:55 PM<BR><B>To:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><A
href="mailto:nfbwatlk@nfbnet.org" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">nfbwatlk@nfbnet.org</SPAN></A><BR><B>Cc:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>Chris
Jones <<A href="mailto:clj53787@gmail.com" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">clj53787@gmail.com</SPAN></A>><BR><B>Subject:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>[NFBWATlk]
Note From Chris Jones About Walmart Shopping
Experience<U></U><U></U></P></DIV></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>Dear Listers,<BR>This is Chris Jones from
Sedro-Woolley.<BR>Earlier this afternoon I went to Walmart to pick up a very
few items and to get some Subway sandwiches.<BR>I met a greeter who found me
a young lady who gave me some very strange information.<BR>She indicated
that Walmart no longer provides customer assistance in shopping and that
everything needs to be handled on-line.<BR>I was told that this has been
their policy for somewhat over a year.<BR>I was shocked, but went ahead and
asked this lady to show me the Subway area, which she did.<BR>I completed
that portion of shopping and, when I got home, called a manager of Walmart
at the Mount Vernon store.<BR>He explained that, due to Covid restrictions,
an associate could not be involved with such a shopping trip for any more
than 15 minutes.<BR>I asked if I had a short list, if someone could obtain
products for me.<BR>He said that if I needed a very few items he could
probably grant me an exception to policy.<BR>I do not regularly shop Walmart
and I have never found such a reception at Costco, Fred Meyer, Safeway or
any other store which I frequent.<BR>Is there anyone who can explain this
type of treatment to me? Is this a Walmart thing, or does this occur at many
other stores where folks shop?<BR>Feel free to respond here, or if you'd
like to e-mail me privately, my e-mail is<SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><A
href="mailto:clj53787@gmail.com" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">clj53787@gmail.com</SPAN></A>.<BR>Thank you,
one and all.<BR>Chris Jones<SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><U></U><U></U></P></DIV>
<P class=MsoNormal><Untitled attachment 02820.txt><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif">_______________________________________________<BR>nFB-Talk
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<P
class=MsoNormal><U></U><U></U> </P></DIV></DIV>_______________________________________________<BR>nFB-Talk
mailing list<BR><A href="mailto:nFB-Talk@nfbnet.org"
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<DIV> </DIV>
<DIV> </DIV>-- <BR>
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<DIV dir=ltr>Best,<BR><BR>Nimer Jaber<BR><BR>The message above is intended for
the recipient to whom it was<BR>addressed. If you believe that you are not the
intended recipient,<BR>please notify me via reply email and destroy all copies
of this<BR>correspondence. Action taken as a result of this email or its
contents<BR>by anyone other than the intended recipient(s) may result in civil
or<BR>criminal charges. I have checked this email and all
corresponding<BR>attachments for security threats.</DIV>
<DIV dir=ltr><BR>Registered Linux User 529141.<BR><A
href="http://counter.li.org/" target=_blank>http://counter.li.org/</A><BR><BR>To
find out about a free, open-source, and versatile screen reader for Windows,
visit <A href="http://www.nvda-project.org"
target=_blank>nvaccess.org</A><BR><BR>You can follow @nimerjaber on Twitter for
the latest technology news.<BR><BR>To contact me, you can reply to this email or
you may call me at (970) (393-4481) and I will do my best to respond to you
promptly.</DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>Thank you, and have a great
day!<BR></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV>
<P>
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