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<DIV>Yes, because not all of us have an electronic aid, or a sighted person to
go with. Pam.</DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">Nimer Jaber via nFB-Talk</A> </DIV>
<DIV><B>Sent:</B> Wednesday, March 24, 2021 1:23 AM</DIV>
<DIV><B>To:</B> <A title=nfb-talk@nfbnet.org
href="mailto:nfb-talk@nfbnet.org">NFB Talk Mailing List</A> </DIV>
<DIV><B>Cc:</B> <A title=nimerjaber1@gmail.com
href="mailto:nimerjaber1@gmail.com">Nimer Jaber</A> </DIV>
<DIV><B>Subject:</B> Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About
Walmart Shopping Experience</DIV></DIV></DIV>
<DIV> </DIV></DIV>
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<DIV dir=ltr>On the other hand, I think it's a huge deal, not all blind people
want to go with a sighted person, can afford Aira, or would even find Aira to be
helpful in a shopping setting like Walmart. And, I hope that, instead of
dismissing a concern like this, or making selfish statements, we can try to step
into the shoes of someone and understand why something like this is important
and should not be refused. I will be calling Walmart to add my voice to this,
but I really hope that a bigger voice, like the NVF steps in on this
matter.</DIV>
<DIV> </DIV>
<DIV class=gmail_quote>
<DIV class=gmail_attr dir=ltr>On Tue, Mar 23, 2021 at 7:37 PM Mike Capelle via
nFB-Talk <<A href="mailto:nfb-talk@nfbnet.org">nfb-talk@nfbnet.org</A>>
wrote:<BR></DIV>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
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<DIV class=gmail-m_-3675154241265106108WordSection1>
<P class=MsoNormal>It is because of covid, I am not going to make a fuss over
it, I will just use AIRA, or bring a sighted person with me.<U></U><U></U></P>
<P class=MsoNormal>No big deal.<U></U><U></U></P>
<P class=MsoNormal><U></U><U></U> </P>
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<P class=MsoNormal><B>From:</B> nFB-Talk <<A
href="mailto:nfb-talk-bounces@nfbnet.org"
target=_blank>nfb-talk-bounces@nfbnet.org</A>> <B>On Behalf Of </B>Zachary
N. Griego-Dreicer via nFB-Talk<BR><B>Sent:</B> Tuesday, March 23, 2021 8:36
PM<BR><B>To:</B> NFB Talk Mailing List <<A
href="mailto:nfb-talk@nfbnet.org"
target=_blank>nfb-talk@nfbnet.org</A>><BR><B>Cc:</B> Zachary N.
Griego-Dreicer <<A href="mailto:zdreicer@gmail.com"
target=_blank>zdreicer@gmail.com</A>><BR><B>Subject:</B> Re: [NFB-Talk]
[NFBWATlk] Note From Chris Jones About Walmart Shopping
Experience<U></U><U></U></P></DIV></DIV>
<P class=MsoNormal><U></U><U></U> </P>
<P class=MsoNormal>Hi, I a sorry to hear of your experience. I have actually
not going into grocery stores since the start of the pandemic. But my parents
have occasionally. Curb-side at Walmart has been a big hit for my area…the
amount of times we’ve gotten “Out of stock” or “we can substitute with”… is
far outweighed by the amount of times we will have the order right on the 1st
try without ever actually going in. I would definitely understand if you would
rather remain in person when doing your shopping though. And as for that, I
would think that’s just an associate having an issue. Regardless of this we
still need to buy groceries so you did the right thing by contacting a
supervisor. I would encourage you to continue doing so. <U></U><U></U></P>
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif; COLOR: black"><U></U><U></U></SPAN> </P></DIV>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif; COLOR: black"><U></U><U></U></SPAN> </P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif; COLOR: black">Sent
from my Macbook Pro 13<U></U><U></U></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal><BR><BR><U></U><U></U></P>
<BLOCKQUOTE style="MARGIN-BOTTOM: 5pt; MARGIN-TOP: 5pt">
<DIV>
<P class=MsoNormal>On Mar 23, 2021, at 17:14, Judy Jones via nFB-Talk <<A
href="mailto:nfb-talk@nfbnet.org" target=_blank>nfb-talk@nfbnet.org</A>>
wrote:<U></U><U></U></P></DIV>
<P class=MsoNormal><U></U><U></U> </P>
<DIV>
<DIV>
<P class=MsoNormal>Hi, All,<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>Today, my husband was denied customer service shopping
assistance at the Walmart, located in Mt. Vernon,
Washington.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>The only other time in our lives I can remember being
turned away from shopping at a store, was in a neighborhood where we’d just
bought our first house in 1980. It was a Winn Dixie, and I stopped
there in the evening for groceries.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>However, when I explained that I worked during the day
and this was the only time I could come, right away, they found someone to
shop with me, and we never had any issues with that store or any other ever
since.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>So, today’s experience was very
surprising.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>I would like to know of anyone’s personal shopping
experience at the physical store, and how much of this shopping assistance
denial is tied to a possible Covid policy of Walmart, or if our particular
store is simply not providing reasonable
accommodations.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>We have no problems with any other store in the
area: Costco, Safeway, Hagen, Pioneer Market, to name just a
few. Thanks for perspective and comments.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>See my husband’s e-mail below.<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>Judy<U></U><U></U></P></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
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<DIV>
<P class=MsoNormal><B>From:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>NFBWATlk
<<A href="mailto:nfbwatlk-bounces@nfbnet.org" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">nfbwatlk-bounces@nfbnet.org</SPAN></A>><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><B>On
Behalf Of<SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN></B>Chris
Jones via NFBWATlk<BR><B>Sent:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>Tuesday,
March 23, 2021 3:55 PM<BR><B>To:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><A
href="mailto:nfbwatlk@nfbnet.org" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">nfbwatlk@nfbnet.org</SPAN></A><BR><B>Cc:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>Chris
Jones <<A href="mailto:clj53787@gmail.com" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">clj53787@gmail.com</SPAN></A>><BR><B>Subject:</B><SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN>[NFBWATlk]
Note From Chris Jones About Walmart Shopping
Experience<U></U><U></U></P></DIV></DIV>
<DIV>
<P class=MsoNormal><U></U><U></U> </P></DIV>
<DIV>
<P class=MsoNormal>Dear Listers,<BR>This is Chris Jones from
Sedro-Woolley.<BR>Earlier this afternoon I went to Walmart to pick up a very
few items and to get some Subway sandwiches.<BR>I met a greeter who found me
a young lady who gave me some very strange information.<BR>She indicated
that Walmart no longer provides customer assistance in shopping and that
everything needs to be handled on-line.<BR>I was told that this has been
their policy for somewhat over a year.<BR>I was shocked, but went ahead and
asked this lady to show me the Subway area, which she did.<BR>I completed
that portion of shopping and, when I got home, called a manager of Walmart
at the Mount Vernon store.<BR>He explained that, due to Covid restrictions,
an associate could not be involved with such a shopping trip for any more
than 15 minutes.<BR>I asked if I had a short list, if someone could obtain
products for me.<BR>He said that if I needed a very few items he could
probably grant me an exception to policy.<BR>I do not regularly shop Walmart
and I have never found such a reception at Costco, Fred Meyer, Safeway or
any other store which I frequent.<BR>Is there anyone who can explain this
type of treatment to me? Is this a Walmart thing, or does this occur at many
other stores where folks shop?<BR>Feel free to respond here, or if you'd
like to e-mail me privately, my e-mail is<SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><A
href="mailto:clj53787@gmail.com" target=_blank><SPAN
style="COLOR: rgb(5,99,193)">clj53787@gmail.com</SPAN></A>.<BR>Thank you,
one and all.<BR>Chris Jones<SPAN
class=gmail-m_-3675154241265106108apple-converted-space> </SPAN><U></U><U></U></P></DIV>
<P class=MsoNormal><Untitled attachment 02820.txt><SPAN
style="FONT-SIZE: 9pt; FONT-FAMILY: helvetica,sans-serif">_______________________________________________<BR>nFB-Talk
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<P
class=MsoNormal><U></U><U></U> </P></DIV></DIV>_______________________________________________<BR>nFB-Talk
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<DIV> </DIV>
<DIV> </DIV>-- <BR>
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<DIV dir=ltr>Best,<BR><BR>Nimer Jaber<BR><BR>The message above is intended for
the recipient to whom it was<BR>addressed. If you believe that you are not the
intended recipient,<BR>please notify me via reply email and destroy all copies
of this<BR>correspondence. Action taken as a result of this email or its
contents<BR>by anyone other than the intended recipient(s) may result in civil
or<BR>criminal charges. I have checked this email and all
corresponding<BR>attachments for security threats.</DIV>
<DIV dir=ltr><BR>Registered Linux User 529141.<BR><A
href="http://counter.li.org/" target=_blank>http://counter.li.org/</A><BR><BR>To
find out about a free, open-source, and versatile screen reader for Windows,
visit <A href="http://www.nvda-project.org"
target=_blank>nvaccess.org</A><BR><BR>You can follow @nimerjaber on Twitter for
the latest technology news.<BR><BR>To contact me, you can reply to this email or
you may call me at (970) (393-4481) and I will do my best to respond to you
promptly.</DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>Thank you, and have a great
day!<BR></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV>
<P>
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