<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Deer East Valley,<div><br></div><div>Please read the following information for a ride choice changes if you are interested.</div><div><br></div><div>Thank you.<br><br><div dir="ltr">Sincerely,<div>Megan Homrighausen</div><div><br></div></div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> maryhartle17@gmail.com<br><b>Date:</b> November 1, 2021 at 12:52:22 PM MST<br><b>To:</b> Megan Homrighausen <megsvending@gmail.com>, Marcus.Schmidt@aps.com<br><b>Cc:</b> maryhartle17@gmail.com<br><b>Subject:</b> <b>FW: RideChoice Change Letter</b><br><br></div></blockquote><blockquote type="cite"><div dir="ltr"><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal">Hello Megan and Marc:<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Please distribute the attached letter to any Ride Choice passenger who may not read print. Valley Metro mailed letters about changes in RideChoice starting December 1 to all people who use this service. But, they are in print. I asked them to send via email to me. Please see attachment to this forward.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Thanks so much!<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Mary<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><div><p class="MsoNormal">Mary A. Hartle<o:p></o:p></p><p class="MsoNormal">480-733-5266<o:p></o:p></p><p class="MsoNormal"><a href="mailto:maryhartle@cox.net"><span style="color:#0563C1">maryhartle17@gmail.com</span></a><o:p></o:p></p></div><p class="MsoNormal"><o:p> </o:p></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Skar, Wyatt <wskar@valleymetro.org> <br><b>Sent:</b> Monday, November 1, 2021 12:08 PM<br><b>To:</b> MARYHARTLE17@GMAIL.COM<br><b>Subject:</b> RideChoice Change Letter<o:p></o:p></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Mary,<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Please find attached the RideChoice letter that was mailed out on October 29, 2021. The letter is in reference to the change from American Logistics to MJM on December 1, 2021 and what to expect.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">A few highlights in letter are:<o:p></o:p></p><ol style="margin-top:0in" start="1" type="1"><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">The phone number you call to book RideChoice trips is not changing. It will still be 602.716.2111.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Any payment information you may have on file, such as credit card or debit card information, will not be transferred over to MJM. You will need to reset up your payment information with MJM.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Starting November 15, you can begin to coordinate with the new RideChoice company to setup payment information, add funds to your account, and book trips that are on or after December 1, 2021. Just call Valley Metro’s customer service line at 602.253.5000 and ask to be transferred to the new RideChoice company.<o:p></o:p></li></ol><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Best regards,<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><o:p> </o:p></p><table class="MsoNormalTable" border="0" cellpadding="0" width="541" style="width:405.75pt"><tbody><tr style="height:18.75pt"><td width="110" valign="top" style="width:82.5pt;padding:.75pt .75pt .75pt .75pt;height:18.75pt"><p class="MsoNormal"><a href="https://www.valleymetro.org/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;border:solid windowtext 1.0pt;padding:0in;text-decoration:none"></span></a></p></td></tr></tbody></table></div></div></blockquote></div></body></html>