[Nfbc-info] AT&T Website

[Jennifer Boylan]

Tim,
I always pay over the phone (because it's free and easy) so have never tried to do it online.  Will check it out sometime, sorry you're dealing with that issue.
Jennifer


--- On Tue, 3/6/12, Eileen Misrahi <eileenmis at dslextreme.com> wrote:


From: Eileen Misrahi <eileenmis at dslextreme.com>
Subject: Re: [Nfbc-info] AT&T Website
To: "'NFB of California List'" <nfbc-info at nfbnet.org>
Date: Tuesday, March 6, 2012, 8:32 PM


I have AT & T, but I pay my bills through my online banking site and don't
have an issue because it is accessible. The other alternative that I have
used with AT & T when I am real close or on the due date is to pay by phone,
which there is no fee for. 

Eileen 

-----Original Message-----
From: nfbc-info-bounces at nfbnet.org [mailto:nfbc-info-bounces at nfbnet.org] On
Behalf Of Tim Elder
Sent: Tuesday, March 06, 2012 4:45 PM
To: 'NFB of California List'
Cc: 'Ever Lee Hairston'; 'Karen Steele'; 'Carlos Franko'; 'Pat Munson';
'David Chan'; 'chuyandkia vaca'; 'David Faiman'; 'Rochelle Houston'; 'Mark
Pighin'; 'Cheryl Thurston'; 'Ken Volonte'; 'Kasey Servin'; 'Kathleen
Church'; 'Geraldine Croom'; 'jeri siqueiros'; 'Jan Kafton'; 'Jana Littrell'
Subject: [Nfbc-info] AT&T Website

Is anyone else on this list having trouble paying their AT&T wireless bill
through its website?  I've noticed that JAWS cannot seem to activate the
graphic link that allows the user to submit a payment.  AT&T apparently
redesigned its website in the last few months.  It certainly could be user
error, but I've tried a number of techniques with the virtual cursor, JAWS
cursor and simulated mouse clicks without any success.  It reminds me of the
checkout button that was used in the Target.com website several years ago.
Am I the only one having this problem?

Regards,

Tim



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