[Nfbc-info] challenge completing Rosen Center Hotel survey

[Skewis, Brian@DCA]

Hi Lisa,

We at the Board encountered similar issues in the development phase of our guide dog consumer survey. I found that depending on which narration program was being used, there were issues with radio buttons, matrices, etc. 

We settled on pop-up buttons (or drop down menus) and that seemed to alleviate the issues in JAWS and Apple's Voice Over. Unfortunately, those are the only programs I have access to. 

This was my first encounter with these programs and I had quite a learning curve, but I found that even in the format that we had accessibility issues with, I was able to complete the surveys with a combination of using the tab button to advance, and spacebar to select. That was after I had to click on the actual question which I know isn't an option for all users. 

I'm not sure if any of this helps you, but I figured I would share our findings and hope they help find a solution to your difficulties with this survey. 

Brian Skewis
Executive Officer
California State Board of Guide Dogs for the Blind
Office: 916-574-7825
Email: brian.skewis at dca.ca.gov
Website: www.guidedogboard.ca.gov


> On Jul 11, 2014, at 12:19 AM, "Lisa Irving via Nfbc-info" <nfbc-info at nfbnet.org> wrote:
> 
> Click here to complete our survey
> <http://survey.marketmetrix.com/?SVY=7FcVFRnBRlU1ZUKjxIO3rw&LID=1> 
> 
> 
> 
> 
> 
> Hello, 
> 
> 
> 
> 
> 
> On Tuesday I received a request from the Rosen Center Hotel to complete an
> online survey. I encountered difficulties. I was unable to mark my
> responses. I did not find any check boxes, combo boxes or a place to check
> the applicable response. Please let me know if I overlooked something. 
> 
> 
> 
> Thanks.
> 
> 
> 
> From,
> 
> Lisa Irving
> 
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