[Nfbc-info] problem solving about online job applications

Sun Mar 6 03:39:36 UTC 2016

Well said Chuck because I know when looking for a job there are bound to 
be some online job applications not screen reader friendly at all and 
I've had sighted people I know and fully trust to help me when it comes 
to for example drop down lists in which you must select a state and 
country and county and the app doesn't have a combo box, just an 
inaccessible drop down menu where JAWS can read the items but once you 
select them, it says for example California clickable doesn't even say 
whether or not it is selected, or worse, they will have a hash-tag 
symbol or a # and say it is a link but when clicking on it, it doesn't 
work in order to select the item in question.
When in doubt see about scheduling a time to have sighted assistance or 
at least if you are able to do so, have someone remotely access your 
computer and have them help you that way as you are talking to them.

--
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--
Chela Robles
E-mail: cdrobles693 at gmail.com
Skype: jazzytrumpet
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On 3/5/2016 6:56 PM, Charles Krugman via Nfbc-info wrote:
> Hi Lisa and all. I understand what you are trying to do here to bring 
> about improvements in accessibility of on line applications for 
> employment. While I haven't experienced this with an on line 
> application there have been a couple of times I have experienced 
> accessibility or confusion when purchasing a product or registering on 
> a site. As I was concerned about spending as little time possible 
> dealing with the issue I resorted on one occasion to having a sighted 
> person who I knew complete a purchase to join an organization as there 
> was an accessibility issue. This involved giving him my information 
> and having him complete the process for me using his computer. Some 
> times the most expedient way is to revert to sighted help to complete 
> a task in a timely manner and save the problem solving for after the 
> immediate situation is resolved.
> Chuck
>
> -----Original Message----- From: Lisa Irving via Nfbc-info
> Sent: Tuesday, March 1, 2016 1:44 PM
> To: 'NFB of California List'
> Cc: Lisa Irving
> Subject: [Nfbc-info] problem solving about online job applications
>
> Hello Federation Family,
>
>
>
>
>
> I would like to begin a discussion about problem solving at multiple 
> levels
> when it comes to web access barriers and online job applications. I 
> will now
> share why I am writing this message. Basically, I encountered a semi
> accessible online job application. Now, I'll try to succinctly 
> describe my
> efforts to problem solve and some of those results. Finally, I will 
> open a
> secondary discussion about what can we do collectively to change things
> within the State of California.
>
>
>
> To begin with, an acquaintance urged me to apply for a position where he
> works. The agency is in essence a satellite office. It's headquarters are
> out of state. Uploading my tailored resume wasn't a problem, however, the
> organization's online job application is not tagged in various areas and
> parts of it could be laid out differently. When I discovered that current
> online form wouldn't interface with JAWS I tried another approach. I 
> pressed
> my nose to the screen using a magnifier and managed, after six hours, to
> complete probably 3/4ths of the form, however, all of that work went into
> cyber space. There's more to this story.
>
>
>
> Over the past three days I contacted a couple of sighted friends to 
> see if
> they could help me; they can't, at least not now. I sent a short email to
> the person who encouraged me to apply for the position. This person 
> had good
> intentions when he sent my message to headquarters. Someone from
> headquarters sent me an email. She forwarded my resume to the Hiring
> Manager; a free pass to the head of the line that I would prefer not to
> have. I asked Sweetman Systems to go online with me to look at the form;
> they did. They agree that there's room for improvement. I contacted  Mike
> Hingson and followed through with his suggestions to contact local 
> agencies
> providing services to blind persons; I did. Here's where I'm at.
>
>
>
> I'm working with my DOR counselor. There's additional lag time, in part,
> because her office isn't in the area. I left a message for the 
> Director of
> Client Services at the local Center for the Blind and I contacted the 
> local
> Braille Institute Volunteer Coordinator. The volunteer coordinator 
> brought
> up some points I had not thought about. Her volunteers cannot help blind
> clients with paperwork which requires disclosure of personal information.
> This is to protect both individuals. Additionally, she worried that her
> volunteers would be liable if they made an error on the application. She
> made some suggestions that weren't particular useful for me. I was 
> invited
> to use screen magnification equipment and she suggested that I work with
> their technology instructor. The last suggestion would have been great 
> had I
> not already worked with highly qualified adaptive technology trainers. 
> For
> now, I'm stuck at pretty near square one. This brings me to the last 
> part of
> my message.
>
>
>
> I think it's safe to say that most of us want to drastically reduce 
> the rate
> of unemployment for blind individuals. I think it's also safe to say that
> some of us would agree that even with the Department of Rehabilitation's
> addition of team case management and designated job developers the 
> system is
> substantially flawed. I ask the question that some of you may be asking.
> Collectively, what can the NFBC do to evoke change; preferably, to
> completely separate DOR services for the blind and visually impaired from
> other DOR services. Also, what can we collectively do to create employer
> incentives to make online environments universally inclusive? It goes
> without saying, none of this happens overnight. But, things need to 
> change
> and I would like to see the affiliate act on Brian Bashan's resolution 
> which
> was adopted two years ago. Your thoughts and suggestions?
>
>
>
> Warmly,
>
>
>
> Lisa Irving
>
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