[Nfbc-info] Uber question

[robert stigile]

hello
last Saturday I was going to use uber to travel to the chapter meeting but there was a price surge I used lyft instead
I found out later that others were getting the same surge
so it is not account based but rather it is area based
hthSent from my iPhone

> On Mar 17, 2016, at 9:36 AM, Tim Elder via Nfbc-info <nfbc-info at nfbnet.org> wrote:
> 
> Lisa,
> 
> You raise a good point that we are hoping to address.  My understanding is
> that surge is not charged on a "per account" basis, but rather on a formula
> that would apply to all passengers in that area at that time.  However, we
> are looking into this issue to ensure it is not the case.  
> 
> 
> 
> -----Original Message-----
> From: Nfbc-info [mailto:nfbc-info-bounces at nfbnet.org] On Behalf Of Lisa
> Irving via Nfbc-info
> Sent: Wednesday, March 16, 2016 6:34 PM
> To: 'NFB of California List'
> Cc: Lisa Irving
> Subject: [Nfbc-info] Uber question
> 
> Hi, 
> 
> 
> 
> 
> 
> I'm thinking back to a number of Uber Support phone calls I have received
> about discrimination on the basis of traveling with a service animal. It is
> my understanding that the driver is no longer obligated to pick any of us up
> who have faced this practice by that driver. Does this mean that if there
> are 15 Uber drivers in my area; 8 of them are Uber X and the rest arenot,
> and of the eight drivers five have refused to transport me and my service
> animal then because there's only three drivers "available" am I subjected to
> surge pricing? The thought came up because I've noticed a lot more surge
> priceing during no particular part of the day. I live inbetween two freeways
> and am near many businesses and major cross streets. Your thoughts?
> 
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