[Nfbc-info] new Uber policy may more discrimination

Mon May 2 21:18:37 UTC 2016

Chad,

Wow. I'm really sorry to hear about your experiences with Uber. This must be
particularly vexing when you're looking out for the best interest of your
child. I've had many positive experiences with drivers. One such driver sang
professional opera in Italy. Subsequently, he performs around San Diego and
a group of us went to hear him sing one night. On the other hand, I was
grossed out by a driver who told me about his wife who lives overseas and
then he hit on me. I could give other examples, however, I want to look
forward; not backward. 

Lisa 

-----Original Message-----
From: Nfbc-info [mailto:nfbc-info-bounces at nfbnet.org] On Behalf Of Mary
Willows via Nfbc-info
Sent: Monday, May 02, 2016 1:25 PM
To: 'NFB of California List' <nfbc-info at nfbnet.org>
Cc: Mary Willows <mwillows at sbcglobal.net>
Subject: Re: [Nfbc-info] new Uber policy may more discrimination

Hello Chad et all:
I am glad that you are documenting incidences like the ones mentioned below.
However, I think it really depends on where you live.  You are in a very
multicultural area of California.  Up here, in the San Francisco bay area,
there are good ones and bad ones working for both companies.

The National Federation of the blind knows that blindness is not the
characteristic that defines you or your future.  Every day we raise the
expectations of blind people because low expectations create obstacles
between blind people and our dreams. 
You can live the life you want; blindness is not what holds you back.

National Federation of the Blind of California (NFBC)
3934 Kern Court
Pleasanton, CA 94588
925-462-8575

Thank you,
Mary Willows, President NFBC
mwillows at sbcglobal.net 

-----Original Message-----
From: Nfbc-info [mailto:nfbc-info-bounces at nfbnet.org] On Behalf Of Chad
Allen via Nfbc-info
Sent: Monday, May 02, 2016 12:02 PM
To: NFB of California List
Cc: Chad Allen
Subject: Re: [Nfbc-info] new Uber policy may more discrimination

Hi,

	Outside of the issues regarding the settlement, Lift is simply a
better service in my opinion. I have had trouble with Uber drivers in the
past not relating to blindness. 

	My first issue was with a driver dropping me off in the wrong
location. It was only two blocks away but I had my 2 years old son and a car
seat to contend with at the time. 

	The second issue was with a driver that was angry, bitter, and
speaking inappropriately with regards to women. 

	The third issue was a driver who was on some sort of drug. I needed
to go 3 miles and even with GPS, he could not find my home. My house is not
difficult to find and he refused to listen to me. Actually, I was threatened
to be left somewhere if I did not trust him. I should have removed myself
from the situation immediately. I know better now. 

	Since then, which was about 8 months ago, I have used Lift
exclusively. I have never had an issue especially like the ones I described
above. 

Best regards,

Chad 

> On May 2, 2016, at 10:05 AM, Michael Hingson via Nfbc-info
<nfbc-info at nfbnet.org> wrote:
> 
> It shouldn't be a surprise to anyone that I do not yet use Uber, but 
> will do so once the settlement goes into effect. However, if Uber 
> operates anything like Lyft I presume that once a ride is arranged the 
> rider gets a way to know how far away the driver is. If true, then 
> certainly passengers can be outside when the vehicle arrives. Also, 
> once the car arrives, as Lisa says in a post, the passenger can call 
> the
driver and make contact.
> 
> Also, a passenger can contact the driver before they arrive.
> 
> Communication is a two-way street. 
> 
> 
> Best Regards,
> 
> 
> Michael Hingson
> 
> -----Original Message-----
> From: Nfbc-info [mailto:nfbc-info-bounces at nfbnet.org] On Behalf Of 
> Clark, Ted A at DOT via Nfbc-info
> Sent: Monday, May 02, 2016 8:53 AM
> To: NFB of California List <nfbc-info at nfbnet.org>
> Cc: Clark, Ted A at DOT <ted.clark at dot.ca.gov>
> Subject: Re: [Nfbc-info] new Uber policy may more discrimination
> 
> Have you contacted Uber to see what they say. About this policy
> 
> 
> Before you read this policy off. And know for a fact that you will 
> never be able to take a nether UBER right again.
> 
> -----Original Message-----
> From: Nfbc-info [mailto:nfbc-info-bounces at nfbnet.org] On Behalf Of 
> Lisa Irving via Nfbc-info
> Sent: Saturday, April 30, 2016 5:47 AM
> To: 'NFB of California List' <nfbc-info at nfbnet.org>
> Cc: Lisa Irving <peacefulwoman89 at cox.net>
> Subject: Re: [Nfbc-info] new Uber policy may more discrimination
> 
> In my case I have no difficulty going where I need to go and doing 
> what I need to do; wait in a visible spot for the driver. The 
> challenge is when the driver is sitting across the street and not 
> saying
anything for a while.
> 
> Lisa
> 
> -----Original Message-----
> From: Nfbc-info [mailto:nfbc-info-bounces at nfbnet.org] On Behalf Of 
> Lauren Merryfield via Nfbc-info
> Sent: Saturday, April 30, 2016 12:15 AM
> To: 'NFB of California List' <nfbc-info at nfbnet.org>
> Cc: Lauren Merryfield <lauren at catlines.com>
> Subject: Re: [Nfbc-info] new Uber policy may more discrimination
> 
> Hi,
> I wouldn't be able to be out there in two minutes and find where they 
> are parked Thanks, Lauren
> 
> Blessings in Jesus' name:
> But the Holy Spirit produces this kind of fruit in our lives: love, 
> joy, peace, patience, kindness, goodness, faithfulness, gentleness, 
> and self-control. There is no law against these things!
>   --Galatians 5:22-23, NLT
> My digital evangelism blog is at:
> w w w . ask in jesus name . org (remove the spaces). 
> Advice from my cats:"meow when you feel like it." 
> 
> 
> 
> -----Original Message-----
> From: Nfbc-info [mailto:nfbc-info-bounces at nfbnet.org] On Behalf Of 
> Lisa Irving via Nfbc-info
> Sent: Friday, April 29, 2016 6:25 PM
> To: 'NFB of California List' <nfbc-info at nfbnet.org>
> Cc: Lisa Irving <bernieslife at cox.net>
> Subject: [Nfbc-info] new Uber policy may more discrimination
> 
> Earlier this week I heard on the news that Uber is test piloting a new 
> policy in four major U. S. Cities outside of California. Essentially, 
> you've got two minutes to find the Uber car or  the driver can cancel 
> the ride; leave and you get charged. This evening I received an email 
> from Uber. Uber is instituting this same practice with Uber Pool in 
> San
Diego.
> 
> 
> 
> I am wondering if this new practice intended to encourage punctuality 
> will work against blind and visually impaired passengers and 
> individuals who cannot move quickly.
> 
> 
> 
> From,
> 
> Lisa Irving
> 
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