<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><br id="lineBreakAtBeginningOfSignature"><div dir="ltr">Robert Stigile, Second Vice-President<div>National Federation of the Blind of California</div><div>President San Fernando Valley Chapter</div><div>818-381-9568</div><div>Kn6uvd</div></div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> Curtis Chong via Colorado-Talk <colorado-talk@nfbnet.org><br><b>Date:</b> January 31, 2025 at 10:55:58 AM PST<br><b>To:</b> NFB of Colorado Discussion List <colorado-talk@nfbnet.org><br><b>Cc:</b> Curtis Chong <chong.curtis@gmail.com><br><b>Subject:</b> <b>[Colorado-Talk] Uber Self-ID feature update</b><br><b>Reply-To:</b> NFB of Colorado Discussion List <colorado-talk@nfbnet.org><br><br></div></blockquote><blockquote type="cite"><div dir="ltr"><span>Hello everyone:</span><br><span></span><br><span></span><br><span></span><br><span>The following email comes from Raul Gallegos, president of the National</span><br><span>Association of Guide Dog Users. Coloradans who use rideshare and who have</span><br><span>encountered discriminatory behavior from Uber drivers because of their guide</span><br><span>dogs will welcome this opportunity to hear about the new self-identification</span><br><span>option that is now available in the latest version of the Uber app.</span><br><span></span><br><span></span><br><span></span><br><span>I have taken the liberty of cleaning up important links that are included in</span><br><span>the email so that they will be easier to activate if you choose to do so.</span><br><span></span><br><span></span><br><span></span><br><span>Kind regards,</span><br><span></span><br><span></span><br><span></span><br><span>Curtis Chong</span><br><span></span><br><span></span><br><span></span><br><span>From: NAGDU nagdu-bounces@nfbnet.org <mailto:nagdu-bounces@nfbnet.org> On</span><br><span>Behalf Of Raul Gallegos - NAGDU via NAGDU</span><br><span>Sent: Friday, January 31, 2025 11:10 AM</span><br><span>Subject: Uber Self-ID feature update</span><br><span></span><br><span></span><br><span></span><br><span>Hello everyone. Please share this wherever appropriate.</span><br><span></span><br><span></span><br><span></span><br><span>Last night, January 30, 2025, NAGDU hosted a town hall, facilitated by Al</span><br><span>Elia, NAGDU board member, regarding the Uber Self-ID project. Our guest was</span><br><span>Briana Gilmore from Uber. Briana provided an overview of what Self-ID is,</span><br><span>how it's used, what it's meant to help with, and how riders can optionally</span><br><span>opt-in to use it.</span><br><span></span><br><span></span><br><span></span><br><span>I am happy to report that this feature is ready for use. Please note, this</span><br><span>feature is completely optional, and it can be disabled at any time. To get</span><br><span>started, open your Uber app, go to Account, then Settings, then</span><br><span>Accessibility, then Service Animal, and follow the prompts. Please note that</span><br><span>in the edit field where you type in how your service animal helps you, there</span><br><span>is a 20-character limit. Unfortunately, this might not be obvious. For me,</span><br><span>typing the two words, guide dog, was enough. If for some reason, you are not</span><br><span>able to see this feature, or the buttons in this area of the app are not</span><br><span>reading correctly with Voice Over and/or Talk Back, you may need to remove</span><br><span>and reinstall the Uber app to fix this.</span><br><span></span><br><span></span><br><span></span><br><span>We will be posting information, as well as an FAQ on the NAGDU page.</span><br><span></span><br><span>Meanwhile, you can listen to the recording from the following link:</span><br><span></span><br><span></span><br><span></span><br><span>https://drive.google.com/file/d/1-BU65jS5t-_pMk8DqydGfmrexGtD22bf/view?usp=s</span><br><span>haring</span><br><span></span><br><span></span><br><span></span><br><span>If you have questions about this new feature, feel free to write the NAGDU</span><br><span>Board, </span><br><span></span><br><span>mboard@nagdu.org <mailto:mboard@nagdu.org> . Also, if you have any</span><br><span>accessibility barriers about the accessibility of the Uber app, please email</span><br><span>rgallegos@nagdu.org <mailto:rgallegos@nagdu.org> and provide as much</span><br><span>information as possible so that Uber can use the feedback provided to</span><br><span>address the accessibility issues reported.</span><br><span></span><br><span></span><br><span></span><br><span>Thanks everyone.</span><br><span></span><br><span></span><br><span></span><br><span>Raul Gallegos, President</span><br><span></span><br><span>National Association of Guide Dog Users</span><br><span></span><br><span>(346) 439-7444 . rgallegos@nagdu.org <mailto:rgallegos@nagdu.org> </span><br><span></span><br><span></span><br><span></span><br></div></blockquote></body></html>