[nfbcs] Call center headphones.

[Beth Hatch]

You're welcome, Alan, glad I could help.  Please keep us posted on how
things go for you with the new job.

Beth 

-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Alan
Sent: Thursday, September 10, 2009 8:02 PM
To: NFBnet NFBCS Mailing List
Subject: Re: [nfbcs] Call center headphones.

Thank you, Beth.  This is very helpful.

I will keep you in mind if I need any further help/insight.

----- Original Message -----
From: "Beth Hatch" <bhatch200 at comcast.net>
To: "'NFBnet NFBCS Mailing List'" <nfbcs at nfbnet.org>
Sent: Thursday, September 10, 2009 8:25 PM
Subject: Re: [nfbcs] Call center headphones.


> Hello Alan,
>
> Congratulations on your new job!  You'll want to contact Plantronics for 
> the
> headset that will allow you to have the phone on one hear and your speech
> program on the other ear.  You can contact Plantronics by the main 
> customer
> service toll-free number.  You need to tell them that you need to talk to
> someone about the headsets they make specifically designed for blind 
> folks,
> I think you need to call the "Custom Designed" head phones group from what

> I
> remember, I think the number for the custom headsets is on the Plantronics
> web site.  Unfortunately, you or your manager may have to wait on hold for

> a
> time for someone to gather the data to assist you, this is what happened
> when I called to get information for someone I was assisting with this
> issue.  Make sure before you call that you have the model of the phone 
> that
> you will be using, Plantronics makes more than one model of headset for
> blind people, but the model you need has to be compatible with the model 
> of
> phone that you will be using.  Last time I checked, the headset costs 
> around
> $300.00.  Please feel free to email me privately if I can help further.
>
> Take care,
>
> Beth Hatch
>
> -----Original Message-----
> From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
> Of Alan
> Sent: Thursday, September 10, 2009 5:24 PM
> To: NFBnet NFBCS Mailing List
> Subject: [nfbcs] Call center headphones.
> Importance: High
>
> Hi,
> I am going to be sarting a job at a call center, and I am trying to find 
> out
> where to tell the manager to get the headsets that have a phone in one
> earpiece, and the computer with JAWS in the other.  Can anyone help me on
> this ASAP?
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