[nfbcs] help with spam coming from my e-mail address

[Steve Jacobson]

Cheryl,

I'm confused, the message asking for assistance came out this morning.  Do you mean that Microsoft helped you this 
morning?  I'm glad that you have the problem resolved.  Maybe Sunday is the best time to call them.  <smile>

Best regards,

Steve Jacobson

On Sun, 11 Apr 2010 12:51:12 -0400, cheryl echevarria wrote:

>I had it fixed. thank you, I had my computer crash last we and microsoft I 
>thought had helped me fix everything and they didn't

>So I had contacted them they gave me a credit and now we are working again.


>Cheryl Echevarria
>Independent Travel Consultant
>C10-10646

>http://Echevarriatravel.com
>1-866-580-5574

>http://blog.echevarriatravel.com
>Reservations at echevarriatravel.com
>Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10


>----- Original Message ----- 
>From: "Steve Jacobson" <steve.jacobson at visi.com>
>To: "NFBnet NFBCS Mailing List" <nfbcs at nfbnet.org>
>Sent: Sunday, April 11, 2010 12:40 PM
>Subject: Re: [nfbcs] help with spam coming from my e-mail address


>> Cheryl,
>>
>> Make sure your virus program is up to date and run a complete scan on your 
>> computer.  Depending upon what you are
>> using, you may need something to scan for "malware" as well, which is a 
>> little different than a virus.  Also, try to figure
>> out if it is truly your contacts that are getting these messages or if it 
>> is people on lists to which you are subscribe.  That
>> can make a big difference.  Since you are on a few lists and you probably 
>> have many contacts that are on the same
>> lists, it might be hard to tell, but someone could be using your address 
>> but getting names from lists without necessarily
>> having gotten into your contacts or your computer.  Also see if messages 
>> are coming from you when you know your
>> computer is off.  That would also tell you that it isn't truly your 
>> computer sending these messages.
>>
>> Sometimes viruses can actually be on someone else's machine and happen to 
>> use your address from their contact list as
>> the sender.  In that case, there is nothing you can do but at least you 
>> know your system is clean.  However, don't
>> assume that, check out your computer.
>>
>> Best regards,
>>
>> Steve Jacobson
>>
>> On Sun, 11 Apr 2010 09:37:16 -0400, cheryl echevarria wrote:
>>
>> >I need to know what to do, I am getting a lot of messages going to my
>> >contacts and talk lists that have my e-mail address but is not me.  Any
>> >suggestions.
>>
>> >Cheryl Echevarria
>> >Independent Travel Consultant
>> >C10-10646
>>
>> >http://Echevarriatravel.com
>> >1-866-580-5574
>>
>> >http://blog.echevarriatravel.com
>> >Reservations at echevarriatravel.com
>> >Affiliated as an Independent Contractor with Montrose Travel 
>> >CST-1018299-10
>>
>>
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>>
>>
>>
>>
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