[nfbcs] BMC Remedy web-based client

[Gary Wunder]

The outcome was that I got hired to edit the Braille Monitor, a job I love,
but one I did not expect. Had I stayed with the Cerner Corporation, I
believe I would have  had to make a decision about whether to sue for access
or to suffer in a performance appraisal because of the work I couldn't do.
At least this is how I saw my options.

I think there is a fundamental misunderstanding about essential functions.
It may be that a few small things can be said not to constitute the
essential functions of a job, but put them together and they become a
problem. If my manager has to do too much, when does he regard me as a
problem? How much must I do to go above and beyond to assure I'm pulling my
weight? If he has to fill out my timesheet, update my Remedy tickets from
some WordPerfect thing I write, and get into those hard to use websites to
sign me on to a vendor site, am I the same kind of fellow to supervise as my
colleagues? What can I give him to make it worth his extra effort?

As I understand it, the law says that if I encounter discrimination, I must
initiate a suit in order to get the government involved.  Where do I direct
the suit?  I don't think I have standing to sue BMC since I'm not doing
business with them.  They are not the ones demanding anything of me.  I
assume that the people I have to sue are the people I work for.  What an
interesting contradiction to suggest to your boss that one day he should see
you as a member of his team and sit across from you working jointly on a
project, and the next should sit across from you as a defendant in a court
proceeding.  I think we need to come up with a better way to resolve these
kinds of issues.  I'm quite sure that there are provisions in the law that
talk about it being against the law to retaliate against employees filing
complaints, but my suspicion is that if you make me angry enough, I can find
a way to be dissatisfied with your performance that will appear to have
nothing whatsoever to do with the issue of access.  If I understand the law
correctly, we must take on figuring out a better way for blind people to
bring our grievances.  Accessibility should not be a nice thing to do; it
should be the only legal thing to do.

Gary




 

-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Tracy Carcione
Sent: Tuesday, January 17, 2012 12:20 PM
To: NFB in Computer Science Mailing List
Subject: Re: [nfbcs] BMC Remedy web-based client

Hi Gary.
I wish your answer surprised me.  I'm pretty damn tired of accessibility
being regarded as "something nice to do."

So what was the outcome for you?
Tracy

> My experience comes from 18 months ago and it was bad. I inquired of two
> companies about their interest in scripting a solution. They were less
> than
> enthusiastic. I pushed my company to apply pressure to BMC. They too were
> less than enthusiastic, viewing accessibility as a nice thing to do rather
> than complying with the law.
>
> It may be that in your job this is not a necessity, but in mine it was
> much
> more substantial. It is the way I got assignments, the way I reported
> progress on them, the way I tracked time, and the way I was evaluated.
>
>
> Gary
>
>
> -----Original Message-----
> From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
> Of Tracy Carcione
> Sent: Tuesday, January 17, 2012 10:24 AM
> To: nfbcs at nfbnet.org
> Subject: [nfbcs] BMC Remedy web-based client
>
> Is anyone using the BMC Remedy web-based client?
> We just moved to it.  The old PC-installed client was difficult, but
> useable.  The web-based client has links and looks accessible, but I have
> so far been unable to open any of the sub-menus under Change Management,
> for example, "Group Manager", or "Assign To".
> I asked my sighted co-worker, and he "hovered" the mouse over the link,
> but I didn't see what he saw, and I don't know how to "hover the mouse"
> with Jaws.  I tried the left click, the right click, the Applications key,
> and just hitting enter on what looked like a link, but, if a menu
> appeared, it wasn't anywhere near where I was.
>
> I thought the web-based Remedy would be an improvement, but I may not be
> able to do this part of my job anymore.  It's not a vital part, but it is
> annoying for all concerned.
> If anyone has any experience with this thing, I could sure use some
> advice.
> TIA.
> Tracy
>
>
>
> _______________________________________________
> nfbcs mailing list
> nfbcs at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> nfbcs:
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/gwunder%40earthlink.net
>
>
> _______________________________________________
> nfbcs mailing list
> nfbcs at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> nfbcs:
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/carcione%40access.net
>



_______________________________________________
nfbcs mailing list
nfbcs at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
To unsubscribe, change your list options or get your account info for nfbcs:
http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/gwunder%40earthlink.net