[nfbcs] Amazon cloudplayer
Jim Barbour
jbar at barcore.com
Sat Sep 1 19:28:43 UTC 2012
Hey Tracy,
I know this is going to sound insulting, but are you sure the music hasn't been downloaded? I just tried buying music and downloading it from the clould player. The download did happen. However, there was no dialog, no download list, nothing to indicate that the music was actually downloaded. But, when I looked in my downloads folder, the song had been downloaded, several times actually.
Also, if you're running on a windows machine, you can install amazon's mp3 downloader and skip downloading from the cloud drive. I'm running on a linux box, so I haven't tried this.
I do find this development annoying, but inevitable. Amazon was going to have to take more control over their media.
Anyway, hope this helps,
Jim
On Sat, Sep 01, 2012 at 11:56:59AM -0400, Tracy Carcione wrote:
> I've been buying MP3's from Amazon for years, but recently some bright
> bulb decided all their MP3 purchases have to go through their cloudplayer,
> and now I can't get my music. Has anyone had success with downloading
> from Amazon's cloudplayer to a PC?
> I go to the cloudplayer, check the songs I want, hit download, and my PC
> makes the gadook noise that means it's getting ready to download, but then
> it doesn't ask me if I want to open or save the file, and it doesn't
> download anything. Amazon's MP3 support said to check if pop-ups are
> being blocked, and they're not.
> I tried it on 2 different computers, with Firefox and IE8, and got the
> same result both places.
> I spent hours on the phone with MP3 support, but they were basically
> clueless. And I kept telling them I'm blind and using a screen reader, in
> case that's part of the problem, and they'd say OK, then say "Look for the
> square button. Look for the yellow bar." So "I'm blind" obviously went
> in one ear and out the other.
>
> It's very frustrating. Guess I'll have to find somewhere else to buy
> music, unless someone here knows what to do.
> Oh, and I tried the Amazon accessible site, but it says I can't even buy
> MP3's through there, because it doesn't support my device.
> TIA.
> Tracy
>
>
>
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